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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Had the pleasure of working with Kyle to lease a 2022 X3..." Had the pleasure of working with Kyle to lease a 2022 X3 M40i. I change cars frequently and subsequently deal with many dealerships and sales professionals. I can say with confidence that Kyle is among the best I've worked with. He is super professional, knowledgeable and very easy to get along with. Never throughout the transaction did I feel pressured in any way, and in fact, really enjoyed the opportunity to learn more about Kyle. Very bright future for him as ... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"I was searching for a specific BMW for some time and..." I was searching for a specific BMW for some time and communicated with several salespeople at different dealerships. Eric stood out with his kindness, knowledge and professionalism. I loved that I was able to work with him without feeling rushed or pressured. He answered all of my inquires promptly and the entire process was completely stress-free. My husband and I are very pleased and we hope to have the opportunity to work with Mr. Lovo again in the future.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Kyle showed me excellent customer service and was a top..." Kyle showed me excellent customer service and was a top tier salesman! He was very knowledgeable about my new vehicle and explained everything perfectly. By far the best car buying and easiest that I’ve ever had and extreme happy.
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We are always more than happy to assist you if anything else comes up. Take care!
"All praise due to Mr. Cedric. We went in to view and..." All praise due to Mr. Cedric. We went in to view and test drive and he was so helpful in the process, that he made a sale without even trying. Just Mr. Cedric's demeanor and familiarity, was all it took for us to sign the dotted lin. Thank you again to Mr. Cedric and BMW has a winner with him.
Business response:
Hi Glen, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!
"My wife and I were treated with kindness and..." My wife and I were treated with kindness and professionalism. Hats off to Desirea Jackson our sales agent, and all the staff that made our purchase pleasant.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!
"I’m so glad that I chose to work with Brittany and the..." I’m so glad that I chose to work with Brittany and the BMW of Silver Spring Team. Brittany was very professional, kind, knowledgeable, and eager to assist at any given time. Britanny is also very timely when responding to emails and/or texts. Brittany had a very easygoing/calm demeanor which I fed off of. Because of Brittany and Gen (honorable mention) this was the best stress free car buying experience that I’ve ever had.
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you have a great day!
"Best BMW team in the DC, MD, VA area (and I've been to..." Best BMW team in the DC, MD, VA area (and I've been to several). The ENTIRE experience at BMW Silver Spring was exceptional. My BMW experience started with Scott Sohn, Client Advisor/Sales at BMW Silver Spring. Scott was extremely courteous, knowledgeable, patient, and attentive with all of my questions. Most of our conversations took place outside of the dealership making it easier for me so I didn't have to drive in. I found Scott still answering my questions on h... read more
"Joanna and Nate were super helpful and stayed late to..." Joanna and Nate were super helpful and stayed late to help me get all set with my new X3! Great customer service.
Business response:
Hi Charlotte, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Brittany was very professional, friendly, and helpful...." Brittany was very professional, friendly, and helpful. She knew her stuff and was able to answer all my questions. I felt very comfortable working with her because she did not try to pressure me but gave me useful information that I could use to make decisions. She is a valuable asset to your organization.
Business response:
Hi, we're happy you found our staff Brittany to be so supportive during your experience here at BMW of Silver Spring. We want all our customers to feel this way when leaving our dealership!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.