This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We had a great experience from the beginning to the end..." We had a great experience from the beginning to the end of our BMW of Silver Spring purchase. Eric Lovo was professional, extremely knowledgeable, polite & punctual. He made the entire process quick & seamless. His attention to detail, replies to emails and phone calls was prompt and professional. Overall, our experience was 5 stars!
Business response:
Hello Susanmfinn, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We do hope we can be of assistance in the future. Take care!
"Brought my first of many BMW’s at this location and had..." Brought my first of many BMW’s at this location and had outstanding service from start to finish. Brittany was so helpful throughout the entire process. She went through each of the features of all the models I was considering. Thank you again!!
Business response:
Hello, thank you so much for your feedback! Brittany will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Take care!
"Our experience with Brittany as well as the rest of the..." Our experience with Brittany as well as the rest of the team at BMW Silver Spring was exceptional. Brittany was very knowledgeable, candid, and helpful in educating us. and made it a priority to make sure we got exactly what we wanted. It was a pleasure working with her from beginning to end, and will be worth the extra travel to come back to this dealership and work with her for future needs.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
"Desirea is an excellent sales representative. She..." Desirea is an excellent sales representative. She provided stellar service and went above and beyond to close the deal. BMW Silver Spring will be our preferred dealership for many years to come.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"Ron was great! He was very helpful and easy to work with...." Ron was great! He was very helpful and easy to work with. Stayed on top of everything and really made the process go smoothly.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!
"I had a great experience at BMW of Silver Spring. Desirea..." I had a great experience at BMW of Silver Spring. Desirea was great from start to finish. I would highly recommend and will be returning.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!
"My wife and I were interested in a late model used BMW...." My wife and I were interested in a late model used BMW. We had the great pleasure to work with Brittany. We first communicated by email, my choice, and worked out a deal, as she went to bat for me with her supervisor. When we arrived, she already had the vehicle in the detail department. She is a very pleasant and courteous person. We filled out the paperwork and finished reasonably quick, with the finance department. She spent a lot of time with us, going over the... read more
Business response:
Hi Dr. Mark, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
"Harold was just way beyond our expectations. He was super..." Harold was just way beyond our expectations. He was super helpful and made the deal happen in record time and record attention to our needs. Even continued after the sale for a couple of service items we need so I look forward to rating the service department soon. So far a A+ for Harold and BMW of Silver Spring.
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
"Great customer service by Nate from first meeting, to..." Great customer service by Nate from first meeting, to negotiations, through to sale. He even delivered the car to me and closed the deal at my house, across the Beltway!
Business response:
Hi Jeff , thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.