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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Gen was super helpful and attentive, quick responses when..." Gen was super helpful and attentive, quick responses when I had reached out and easily accessible! Super appreciative with Gen, thank you! Will be coming back.
Business response:
Hi Lauren, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care!
"THE ENVIRONMENT WAS PROFESSIONAL AND TIMELY WITH THE..." THE ENVIRONMENT WAS PROFESSIONAL AND TIMELY WITH THE SERVICE. I WAS ABLE TO RECEIVE THE FINANCING WANTED. PERSONNEL WAS VERY FAMILAR WITH THE CAR'S HISTORY. RECEIVED TIMELY SCHEDULED APPOINMENTS.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"The staff members I was fortunate to work with were very..." The staff members I was fortunate to work with were very informative and professional. They explained the contract in details so there were no room for error nor mistakes. She was very attentive to details from the start to finish, even noticing to poor cleaning of the vehicle and having it washed a second time prior to the final check out Thanks!!
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Desirea was extremely helpful and was very willing to..." Desirea was extremely helpful and was very willing to answer all my questions. She was patient and worked through the car buying process with me.
Business response:
Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
"Great buying experience and cars were priced fairly. Ron..." Great buying experience and cars were priced fairly. Ron has been quite helpful and stayed with me late till we finished the deal. Good dealer.
Business response:
Hi Ali, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!
"I just purchased an X5 from BMW of Silver Spring and..." I just purchased an X5 from BMW of Silver Spring and Harold Shelby was the sales advisor. Harold was very knowledge about the various features of the vehicle. Harold provided excellent customer service. Harold was very professional and made himself available for any questions I had. Harold made my experience of buying my first BMW very pleasant.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Walking into BMW of silver with the intention of looking..." Walking into BMW of silver with the intention of looking and not 100% sure of buying. Met Brittany and as she attended to us my whole mindset changed. She helped and guide me in buying my dream car. She was so patient, kind and took her time to build my dream car. My friend said I’m definitely coming back to buy from you Brittany. Your customer service experience was great! Thank you so much for all your help. I couldn’t have a made the best choice without you.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Purchased X4 and it was one of best car buying..." Purchased X4 and it was one of best car buying experiences. Tae was pleasure to work with. He was extremely helpful, friendly and very professional.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Everything went smoothly and quickly. My purchase was..." Everything went smoothly and quickly. My purchase was an out- of- state purchase, and they made it go extremely well. I have nothing but positive things to say.
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.