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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great place to shop for your new and used car.The sales..." Great place to shop for your new and used car.The sales personnel are very rounded when it comes to dealing with customers and what customers needs are. In my opinion I think Dave Strassman is the best at this dealership in selling cars and looking out for his customers best interest, also the dealership interests as well.
Business response:
Hello Vincent, thanks for your great review, and for giving our dealership such a high star rating! We are happy to pass along your comments to the team here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs. Take care!
"Jacob Raykhel is AMAZING!!! Very impressed by his..." Jacob Raykhel is AMAZING!!! Very impressed by his personal touch & taking me thro the 2021 M550i buying process. Transparent, clear with numbers and offering to pick up the car from the BMW performance center in SC. Looking forward to that day. Another dealer had way different numbers even though I went through Costco auto program. I live in North Carolina & very glad my search landed BMW of Silver Spring, MD & importantly Jacob!! Highly recommend the dealership & I am s... read more
Business response:
Hello Suresh, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Karen was great to work with! She was extremely helpful..." Karen was great to work with! She was extremely helpful and knowledgeable, and helped us find the car that we wanted. It was a very smooth experience, and we are very happy with our purchase and the service!
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"We had a great experience with Karen at BMW of Silver..." We had a great experience with Karen at BMW of Silver Spring. She was helpful, professional, and made the process as painless as possible. Definitely would recommend.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Karen was very helpful, knowledgeable and genuine. She..." Karen was very helpful, knowledgeable and genuine. She helped us realize what we were looking for in a BMW. What we had originally researched was not as we thought it would be, and she took the time to explain it to us to avoid having to pay for something we would not use. I'm glad that there are still associates out there like her who care about the customer, and not just trying to get a car sold.
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"If you are looking for a car be sure to see Andy Alexis!..." If you are looking for a car be sure to see Andy Alexis! I have purchased/leased 5 cars from him and he offers great customer service with each transaction. He is extremely knowledgeable and will do everything he can to be sure you are happy with your purchase from start to finish. I have referred friends to him over the last 11 years and they have all said he was very professional, personable and kind. BMW is lucky to have him as an employee. I had the pleasure o... read more
Business response:
Hello, we are very happy Andy could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
"It’s my third BMW and 9th car I purchased with Jacob...." It’s my third BMW and 9th car I purchased with Jacob. Jacob’s exceptional professionalism, honest and ethical approach makes me his loyal customer. He facilitated the entire process starting from locating the desired car, getting it shipped and arranging that all financial details been respected. As always, it was a very smooth and enjoyable experience. Jacob is the most trustworthy salesman I’ve ever known, and my recent BMW purchase is indeed due to his re-joining ... read more
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen once again, Nina. It's great to hear Jacob always provides you with top notch service. Thank you and we look forward to seeing you again!
"We had great experience working with Kan at BMW of Silver..." We had great experience working with Kan at BMW of Silver Spring, MD. We were referred by a friend who was very happy with Kan. We purchased our new BMW X5 without any hassles. Kan provided outstanding service; he answered all our questions and he was always available via phone call or text. We’d highly recommend Kan and BMW of Silver Spring.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Kan. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"We have had the pleasure of working with an excellent car..." We have had the pleasure of working with an excellent car salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. After spending a few hours test driving and looking at different models we soon realized how much Harold cares about his customers: he listens to your wants, he provides thorough answers, and he responds promptly to emails. He is extremely knowledgeable about BMWs... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.