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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Lonnie at BMW Silver Spring is the best! He was extremely..." Lonnie at BMW Silver Spring is the best! He was extremely knowledgeable, patient, and explains all available options. Lonnie makes you feel more like family than a customer. His welcoming, friendly demeanor is unmatched. When I was planning to trade in my previous vehicle for a new BMW, Lonnie was understanding when I needed one more day to sell it elsewhere to get my car's full value. The facility was also always clean, and the front desk staff are great too. I ... read more
Business response:
Becky, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
"My experience at BMW of Silver Spring is by far one of..." My experience at BMW of Silver Spring is by far one of the best experiences I've had at a car dealership! My client advisor, Harold Shelby was so incredibly patient, kind, understanding and knowledgeable. In the past I have walked away from other dealerships feeling pressured to make a decision on a vehicle I expressed interest in, but thankfully that was not my experience at BMW of Silver Spring. I took my time making my decision and felt fully supported by Harold ... read more
Business response:
Hi Erica, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Tae, our client advisor, was very knowledgeable and..." Tae, our client advisor, was very knowledgeable and responsive to any questions or concerns I may have had. He did not pressure us one way or another, which we appreciate given nature sales nature of a vehicle purchase. We will most certainly seek Tae’s assistance for the purchase of our next vehicle. Love this dealership. Love the car!
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Ron is a great person first, salesperson next. He was..." Ron is a great person first, salesperson next. He was calm, patient, and caring. I began working with him with no initial intent whatsoever to purchase another vehicle. A quick glance at a car in front of his desk stirred up a conversation between us. I still didn’t expect to do business with him, but my car had other plans I guess. After repairs needing to be done and feeling frustrated about pouring more money into it, I began working with Ron to identify what my o... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Ron was great. He took good care of us. Excellent..." Ron was great. He took good care of us. Excellent customer service. He did his best to find the vehicle we liked a Very friendly.
Business response:
Haleema, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
"Our salesman Roberto was amazing. He was able to..." Our salesman Roberto was amazing. He was able to anticipate our needs when making a decision to purchase a car. My husband and I had a lot of questions and test drove multiple vehicles, and Roberto was able to guide us in our search without being pushy. A big thank you to Roberto for making buying a car as enjoyable as it could be.
Business response:
Congratulations on your new vehicle, Christina! We're glad to hear that you found our team here at BMW of Silver Spring so helpful in your purchase. We hope to be of service to you again! Take care!
"We just had a very pleasant buying experience with BMW of..." We just had a very pleasant buying experience with BMW of Silver Spring. Our salesman, Andre Arias, was fantastic. He was always prompt when responding to our emails and texts, and he treated us with the utmost courtesy and professionalism. We also had the pleasure of meeting with Matt Moyer, the Sales Manager, who was available to answer our additional questions and to ensure our purchase went smoothly. Pedro Delgado, our finance manager, was friendly and he eff... read more
Business response:
Alana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Ron was extremely professional, and made me feel like his..." Ron was extremely professional, and made me feel like his most important customer even though I was a buyer on a budget. I always heard buying a car like this was supposed to be fun, and Ron made sure it was.
Business response:
Hi Will, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"I set an appointment to meet with Aaron Cranston at BMW..." I set an appointment to meet with Aaron Cranston at BMW of Silver Springs for a test drive. Aaron met me at the appointed time and had two (2) vehicles ready for showcasing. He actually listened to the options I provided him over the phone when setting the appointment. His attentiveness and professionalism was on point. He took me out in both vehicles for a test drive, pointing out the options and detailing the difference in both vehicles. Even after leaving the de... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.