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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Ron was the best. He is knowledgeable, patient and knows..." Ron was the best. He is knowledgeable, patient and knows how to connect with people. Good for BMW. Good for BMW. Good for BMW. Good for BMW.
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
"An excellent and totally seamless experience. I have been..." An excellent and totally seamless experience. I have been a loyal customer for 16 years and this is my fourth BMW from BMW of Silver Spring. Thank you Aaron!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Jacob is the best. He is kind, patient and knows all..." Jacob is the best. He is kind, patient and knows all things BMW. We purchased 2 2021 BMW 2021 X5 last month and he was able to track down the exact color combinations and packages that were wanted. The cars were brought in on time and the whole buying process was buyer focused. He gives 110% to his clients in making sure a fair deal is made and spends time explaining all the vehicle features before you leave. I look forward to working with Jacob in the future and buyi... read more
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!
"Had the most amazing experience with BMW SILVER SPRING..." Had the most amazing experience with BMW SILVER SPRING for my first luxury vehicle purchase. My intention was to get a certified used BMW X5 but when the mileage prevented me from getting the car I wanted, Ron the salesman helped me find a new 2021 X5 that fit my needs. Ron the salesman is professional, awesome and knowledgeable. He was the only person that came outside to assist me in the cold. Gen, the finance manager made the process smooth and fast I was done wi... read more
Business response:
Hi, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"It was a great business with BMW of Silver Spring, with..." It was a great business with BMW of Silver Spring, with Roberto. I was looking for my new BMW with some specific features within all DMV area dealership. Roberto is the most persistent sales. He searched all the matched vehicles on the east coast and tries his best to make it happen. I wouldn't be able to get my car before the New Year without his help. Also, the services and prices are good.
Business response:
Tiffany, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!
"Ron provided outstanding customer service. He was..." Ron provided outstanding customer service. He was professional and patiently explained the details of the deal! I highly recommend Ron for anyone searching for a new Vehicle!
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!
"I was very impressed with the sales, customer service,..." I was very impressed with the sales, customer service, and staff in BMW of Silver Spring. Karen Herbert, my advisor, worked with my schedule, was very professional and knowledgeable. She gave great care in seeing that I am happy with the selection and the price. Karen ensured that this was a very smooth process for me from beginning to end. Also, I would like to mention other team members - Joanna, Pedro, and Matt, who helped with providing an excellent experience. ... read more
Business response:
Hi Yelena, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Harold Shelby gave me the greatest car buying experience..." Harold Shelby gave me the greatest car buying experience thus far. He listened to my needs / wants and found the ultimate driving machine for me. I enjoyed his one on one service and attention to detail so much I came back a week later for a second BMW.
Business response:
Hello Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!
"So, I did a thing and purchased my very first BMW X1!..." So, I did a thing and purchased my very first BMW X1! Giving a major shout out to Harold Shelby of BMW of Silver Spring. Not only did he find me the best deal based on my personal needs and wants..(after all, it’s been my dream car for yearsss) but he was patient and very responsive to my endless questions! He’s the absolute best! I’m loving my BMW and highly recommend him and this great dealership.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Thanks for the recommendation. We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.