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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience with Karen Herbert at BMW of Silver..." Great experience with Karen Herbert at BMW of Silver Spring. Purchased our car on December 24 without any hassle and outstanding overall service. We’d highly recommend Karen.
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Factory ordered a 2021 5 Series. Ron Askew was excellent...." Factory ordered a 2021 5 Series. Ron Askew was excellent. Originally looked at a certified preowned in March. Decided to wait until the the new 5 series arrived. Ron was very patient and never once pressured me as most sales personnel will. Was very satisfied with the overall process.
Business response:
Hello Eric, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again and we hope to see you again!
"Ron Askew responded promptly and scheduled an appointment..." Ron Askew responded promptly and scheduled an appointment at a time convenient for me. I purchased another brand vehicle prior to the appointment and informed Mr. Askew.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"The perfect experience. Jacob is a straight shooter, no..." The perfect experience. Jacob is a straight shooter, no games, no nonsense. I told him upfront the way inliked to operate when buying a car, he listened, asked appropriate questions, and expedited the process. I’ve never had such a smooth puchase. Honest and ethical
Business response:
Hi Scott, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"We are very satisfied with the way Andre Arias worked..." We are very satisfied with the way Andre Arias worked relentlessly on behalf of the customer trying to get the best deal possible. He followed up well and kept his promise.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!
"Very smooth purchase experience overall. Andre was a..." Very smooth purchase experience overall. Andre was a pleasure to deal with and was thorough as well as straightforward throughout. I would not hesitate to recommend silver spring BMW as well as Andre for a new BMW purchase.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"My second BMW purchase with Mr Andy Alexis. I traded in..." My second BMW purchase with Mr Andy Alexis. I traded in my X3 for an X7. I really appreciate the genuine , no pressure experience with Mr Andy, thats what made me come back. I got a good price for the trade in and a great discount on the brand new X7. Could not be happier! Mr Gen was very informative and efficient on the financing part of the deal. Definitely BMW of Silver Spring is the place to go for my future purchases.
Business response:
Hi Mahmad, thank you so much for your positive comments about BMW of Silver Spring! If you're ever in need of more help, please let us know!
"Bought a new BMW X3 from BMW of Silver Spring, and it was..." Bought a new BMW X3 from BMW of Silver Spring, and it was the most enjoyable, honest and confidence-building new car purchase we've ever experienced. Mr. Harold Shelby was our sales associate and he was a real gem--unique in my dealings with car dealers. He was diligent, hard-working, a great communicator, and earned our trust. He sought out every opportunity to save us money, ranging from a Navy Federal discount, to a manufacturer rebate,, and even a military di... read more
"We had a great experience buying our 2021 X5 with David..." We had a great experience buying our 2021 X5 with David Strassman from BMW of Silver Spring. The entire process felt great - never pushy or rushed - even as we explored several options on tight year-end timelines. David always kept us informed, worked hard to find inventory that met our desires, and stayed hours late so we could take delivery and get a thorough walk-through before the holiday. We will definitely be return customers.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to David here at BMW of Silver Spring! We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.