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6900 W Sahara Ave, Las Vegas, NV, 89117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Las Vegas BMW service Very satisfied with my last service at LV BMW. Very easy check-in and they sent a Lyft for me to get back home.
Business response:
Hi John, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Another malfunction Had a malfunction with my 2021 3 series, which is the norm unfortunately. Trying to make the appointment by calling is a headache. Once you finally get someone they always have a smug attitude and cut you off while speaking. The young man was that was in the service department upon dropping the car off was nice. The person that assisted afterwards was nice, but never gave options on a courtesy vehicle, rental, or anything. It?s an inconvenience to be without a vehicle, especially for an issue that?s a mal... read more
Business response:
Hi Christina, we appreciate you taking the time to respond. The staff at BMW of Las Vegas take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.
Jerry Exceptional service, expertise, quality and timely. Thank You for your courtesy & care of my vehicle
Business response:
Hi Jerry, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Alex dimitr I'm so happy to fix my problems with this location spacial customer service freandly treating and negotiating with you to helping you ?? ? Thanks again Thanks
Business response:
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Awesome ? Mr. Giuseppe helped us with all our needs. Was having a little trouble at another facility getting our car fixed through extended warranty and he went up the ladder to help us get what was needed.. Very honest and pleasant person do deal with..
Business response:
Hi Vilma, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
BMW i3 Good little car... The BMW i3 is not for everyone. t's a niche car. With a max range of about 150 miles it's an around town car. More accurately you're looking at about 100 miles at a time depending on AC/Heat etc. PROS: Small and agile, can park it anywhere, it's great for errands and going to dinners etc, great acceleration and handling (it's a BMW!), easy to get in and out of, sits up high, practically ZERO maintenance. CONS: very short range, range is very touchy when using AC or heat, when turning the AC on or ev... read more
Business response:
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Car owner Took my car in for service. It was quick, service rep Joe was really helpful. I?m really pleased with my overall experience
Business response:
Hi Sheila, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Customer review Great as always Professional staff Helpful Try to claim insurance for repair work instead billing customer Only issue no loaner cars available
Business response:
Hi, thank you for taking the time to share your feedback with us Don't hesitate to call us if you ever need anything. Be safe on the road! .
Great customer service and buying experience Find a car is such an intimidating process for me. I really enjoyed working with the general manager George and the associate I mean. They both had incredible patients for all of my questions and walked me through the process in a way where I felt confident in what I was buying. I will buy BMW again only through this dealership because of the service that I received.
Business response:
Hi Antoinette, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
BMW has a 4.5 star rating with 6,898 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.