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BMW

4.8

About this business

Location details

1475 S Barrington Rd, Barrington, IL, 60010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,531 reviews
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Rob D's profile image
Rob D 
6 years ago

Best foot forward right off the bat I submitted an inquiry for a new SUV that happened to be a new and very popular model for BMW and worked with Agnes. Agnes reached out to me quickly and I had the best price for the model I wanted before I set foot in the dealership. Agnes knew that I had another dealership I was negotiating with, but my wife and I quickly realized that we had a much better experience and support arrangement with Agnes and Motorwerks than the other dealership and our other past dealership experiences. We a... read more

Business response:

Thank you for taking the time to share your feedback on your buying experience working with Agnes and Ryan. We are thrilled you enjoyed the experience and choose us to earn your business. Agnes and Ryan look forward to building a long time relationship with you and your family. Enjoy and Welcome to the Circle. 

jk's profile image
jk 
6 years ago

Perfect used vehicle and low pressure environment I was looking for a specific uncommon used car year/model, so I visited several dealerships in Chicagoland area and at most of them I was pressured into making instantaneous decisions and presented with a vehicle in which I had to find and point out defects. It was NOT the case at BMW of Barrington. The car was in perfect condition and Robert Dunfrund was friendly and professional, but never pushy. I also appreciate not being pressured into buying extras since I was already o... read more

Business response:

We wish you and your family many happy miles in your BMW. Thank you for taking the time to share your feedback on your buying experience with us. Our number one goal is to provide great customer service with complete satisfaction. Robert listens to his customers and assist them in finding the right vehicle at the right value. Thank you for choosing us to earn your business and experience our BMW of Barrington's "One and Only" . Enjoy and Welcome to the Circle. 

Cindy's profile image
Cindy 
6 years ago

Purchase of Honda Accord Anthony was Very helpful in getting me the deal I asked for. I appreciated the time Anthony spent with me and told me to call him for any Future issues with the service department. 

Business response:

Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the buying experience provided by Anthony. Congratulations on the purchase.. Enjoy and Welcome to the Circle. 

Hito's profile image
Hito 
6 years ago

Honest and details care customer service I been used this center since 2011 all staff great service. Care customer very well .even I asked to repair they don't do it they thinking not necessarily compare other dealers ship uselly oversell. Trust issue 5 star . I think 

Akv2018's profile image
Akv2018 
6 years ago

THOROUGH and PROFESSIONAL! I had the opportunity to work with Mike Gargano, Nicallette Theodosis. I had the pleasure of communicating with them for over 4 weeks from the time I started looking for my BMW X3. They were with me throughout the ride and did not skip a beat until we found an X3 right on their LOT! It was a great price, friendly experience, and I will go back in the future. Nicalette is about as pleasant as they come and they REALLY ARE A ONE STOP SHOP...start to finish! 

Business response:

We are thrilled you enjoyed working with Mike and Nicalette through out your buying experience. Thank you for taking the time to share your feedback. We appreciate you choosing us to earn your business on your BMW X3! Congratulation and enjoy the ride. Welcome to the Circle. 

wmbusse's profile image
wmbusse 
6 years ago

Extremely Pleasant Both myself and my Fiance' had test driven different cars at different dealerships over the past few months.After deciding on leasing the Accord Hybrid I was informed there was only 6 in a 7 state area. I contacted Jim Rubey whom responded in a very respectable time frame. Jim, along with the entire Motor Werks team made the entire experience pleasant and pain free Jim explained all the options on the car making sure how each worked I would definitely recommend Jim and the entire Motor Werks team to anyone... read more

Business response:

Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the leasing experience provided by Jim and David. Congratulations on the purchase of your Accord hybrid. Enjoy and Welcome to the Circle. 

NickT's profile image
NickT 
6 years ago

Excellent customer service Both Brandon and Aaron Bulinski were great in helping me learn about and purchanse a brand new Honda Insight 2019. Their knowledge about the vehicle specifications was impressive, and their friendliness a decisive factor in choosing Motorwerks. Kenny Wadman's explanations about the financing options were very clear and his customer service impressive as he went above and beyond in trying to assist me. Many thanks, I will keep coming back to Motorwerks because of great people like them! 

Business response:

Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the buying experience provided by Brandon and Aaron. Congratulations on the purchase of your Insight. Enjoy and Welcome to the Circle. 

CherylF's profile image
CherylF 
6 years ago

Best Sales experience, PERIOD I saw a used vehicle online and sent an email to the dealership asking if it was still available. I received a text back (my preferred method) almost immediately stating that it was. After a few texts, I was given sales consultant John Gregory's name to meet when my partner and I got there. As soon as we walked in, we were instantly greeted and escorted to where John was. He was extremely pleasant and professional. We went for a test drive and fell in love with the car. Since it was almost closi... read more

Business response:

Thank you for choosing us to earn your business and sharing your feedback on John. We are thrilled you were happy with the buying experience and assistance John provided, The team values their customers and strive to be the best in Customer Service. Enjoy your vehcile and welcome to the Circe. 

gsxrfn600's profile image
gsxrfn600 
6 years ago

"One and Only!" First time BMW owner! "One and Only" is more than just a program that MotorWorks BMW of Barrington offers. It should also be used to describe how they treat all their customers, whether they are brand new to BMW like my family or previous customers! Buying a car can be stressful, scary and worrisome. Most times you have to deal with aggressive salespeople who live off of commissions, and then hope that you have haggled/gotten the best price. From the moment we walked into MotorWorks BMW of Barrington, you cou... read more

Business response:

We are thrilled by your feedback on your recent experience working with our BMW team. We are very proud of our ONE & ONLY process and what it delivers for our customers. We value or customers and their time. We want to build relationships that are enjoyable and comfortable. Car buying is exciting and the experience should enhance that. Thank you for taking the time to share your experience with us. We appreciate the feedback and you choosing us to earn your business. Enjoy and Welcome to the Circle. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,531 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.