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BMW
- Automotive
- Escondido, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1557 Auto Park Way, Escondido, CA, 92029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have a 2004 330XI that is well maintained and in very good condition with all recomended services performed. About six months ago my A/C began to act funny, ie - blow hot air out of one vent and cold air out of the others. I took it to Brecht 4 times to try to solve the problem and each time a Brecht service writer said "oh . . we know what that is" and made repairs and charged me for the repairs and each time when I drove away the problem was still there. When I complained to the service manager James Baumer he was unprof... read more
I went to buy a certified car that they told me was very clean and in great shape. When I got there, after driving 2 hours, I found out the car had a ton of damage. The paint was in horrible shape, the door handle on the driver's side was broken, the cup holder popped off when I pushed it and one of the headlights was in really bad shape. The Sales manager took no responsibility and told me that "apparently we don't have a deal." be careful when dealing with this dealership.
Customer service is awful. The service department takes no responsibility for anything that they do wrong. We were delivered a car with damage and when the service dept was to fix the damage it took 10 days longer than we were told. They did not apologize and we were not compensated at all. We were also given a loaner car that broke down and they did not help us get a new car or give any assistance to us the day it broke down on the freeway. In fact, they even charged our credit card for gas without our consent.
Don't use BMW financial for your financing needs. They are the most unprofessional company I have ever dealt with. The folks at Brecht did not help at all with my issues. Very arrogant! I financed a part of my recent purchase though BMW financial, signed up for auto debit for my monthly payment. BMW kept calling me telling me that my bank account was closed...it isn't. I repeatedly gave them the account info every day when they called and was still told that the account was closed. Every day I got calls saying that my paymen... read more
I was looking at the new 1 series BMW cars i was told by the manager Mike Lewis in a derogatory way : “Maybe BMW is not a car for you; maybe a Mini is more for you.
I took my car to Brecht BMW (closest dealership to my house). I was met by Mike (Sales Associate). He refused to take the car back. He wouldn't give me a reason other than I didn't buy the car from them. I continued to push telling them that I was told by the lender used by Brecht and the dealer I did purchase my car with, that I was doing everything I was told to do by the lender. I was told that I could take it anywhere / anytime and that if I didn't turn it in that day I would be fined. I was told that the process was sim... read more
Needed 3 things fixed on my car. Lock, window, and molding. Brecht had fixed all three of these items before. I was told that everything would be covered under the warrenty. After going through a few steps, I was also told that I would be rented a car. I drive 30 minutes to the dealership and spoke with Kenji. His first attempt at "helping" me was, "I don't think that any of this will be covered under your warrenty and I can't rent you a car." Luckily I still had the name and number of the girl who said that I could get a re... read more
Sold me a ertified Pre-Owned With SALVAGE Title And said it was my problem know.
Do not do business with this dealership! My sister and I went to this dealership to return her lease as directed by BMW North America and the leasing company. We were told that if we did not lease from that particular dealership they would not accept it until the following day because they wanted to go home. we were there 35 minutes before closing. One of the managers threw his business card at my sister and told us to leave. The doors were locked and the gate to the exit was locked also. we were trapped until the manager fi... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 809 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.