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BMW
- Automotive
- Escondido, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1557 Auto Park Way, Escondido, CA, 92029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very Disappointed!! I just moved to the area and decided to take my car to the local dealer which is BMW of Escondido but I can assure you this will be the first and the last time I ever take my car to their service department.. I had an error message come on, I dropped my car off and asked to have a full diagnostic done (which they never did) and also asked if they could take a look at the control knob for the radio and navigation and let me know if it was something an update could fix or if it needed to be replaced.... It ... read more
CAN'T TRUST THIS SERVICE DEPARTMENT ANY MORE. I HAD REALLY HIGH STANDARDS FOR THIS SERVICE DEPARTMENT,BUT THIS LAST TIME TOOK ME BACK. TOOK MY CAR IN FOR A FULL SERVICE BACK IN APRIL BECAUSE I PURCHUSE THE SERVICE CONTRACT THAT PURCHUSE WHEN I PURCHUSE THE CAR BACK IN 2009 PAID 1500 FOR IT. BROUGHT THE CAR HAD A LEAK LIKE MYBE A OIL LEAK .THEY SAID THEY REPLACE A SEAL. HAD THE CAR NOTTHREE MONTHS ,STARTED LEAKING A LOT ALL OVER THE DRIVE WAY .TOOK IT BACK RYAN CALLED ME AND SAYS IT WAS A HOSE ITWOULD COST 400 , BUT I SHOULD ... read more
The service adviser was rude, condescending, and dismissive of any concerns, argumentative. He then tried to pass us off to another advisor after the services was completes. A fact we only discovered after we received an e-mail requesting an evaluation from an advisor one I had never met or had any discussions with. Pretty sneeze. One bright spot was the helpfulness of the support staff. My suggestion think twice about buying a car there. We have owned 7 BMWs for over 20 years, having them serviced at the dealership - never ... read more
DON''T WASTE YOUR MONEY! i Have a 2010 X5 that I bought at BMW Escondido DESPITE reading negative feedback about the service department being overpriced and selling things that are not needed. I should have listened! EVERT TIME I take my car in as part of the supposed no cost maintenance program I am told that something else should be done that is not included in the no cost program. And guess what? My timing is always just perfect because they happen to be offering a special!! Lucky me! The fuel injector service appears to ... read more
Great service!!
This is easily the most unpleasant car dealer and service I have ever experienced. For example, just this minute I've been on the phone for 3 minutes. The phone has rung over 25 times, but no one has answered. I need warranty service. My car is 1 year old and the power windows don't work. If I did want a loaner car to use while they fix my broken car, this dealership will insist that you give them a credit card - as though purchasing the car was not enough investment. I wish I had asked for THEIR credit card when I bought th... read more
Had my M3 in for body shop work. Poor quality work and very poor ethics from the tech and especially the idiot manager Corky (I hope you read this Corky - YOU KNOW THE TRUTH....) My car had additional damage to it when it was returned to me and I was forced to pay extra for it. Inspect your vehicle well upon receipt and bring extra money if you must use these pack of liars.
I took my car in for an oil change, and because it was pulling to the right. I was told the reason the car was pulling to the right was that the ball joint had gone bad, and needed to be replaced for $750, even though the car only had 41,000 miles. I asked the service advisor if the ball joint could be tightened, and he told me that ball joints could not ever be tightened. When I got home I turned the bolt on the ball joint 2 turns, and the car no longer pulled to the right. By the time I got home from the dealer the car had... read more
They dont operate like a BMW dealership or maybe its just a California thing not make you feel welcome, Also i wouldnt recommend buying a BMW certified car from them, they seem to me too laid back and unwilling to serve the customer, they give you an impression that they are doing you a favor by selling you a BMW rather then the other way round, i looked at a so-called gently used bmw certified vehicle and it seemed a lot older and beat up then it should be.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 809 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.