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BMW

4.8

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Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
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Belinda McCutcheon's profile image
Belinda McCutcheon 
8 years ago

Terrance and Tarik were great! My husband and I decided to buy a BMW, but we were very hesitant. Terrance was recommended to us by a colleague, and we quickly found out why. Terrance was great! He was so patient and understanding of our hesitation. He spent a lot of time answering our questions (during multiple trips and phone calls and texts) and trying to find the perfect vehicle for us. We finally found one that we love, and Terrance was just as excited as we were! Tarik was so helpful. He was also very patient and unders... read more

Business response:

Belinda, we are happy to know that Terence and Tarik were able to help you and your husband buy your new BMW! Thank you for the positive feedback! We appreciate you and your business! 

Llewi's profile image
Llewi 
8 years ago

Excellent customer service, fast work If you want great service come to BMW!! The service is fast, friendly, and great customer service! Terence was able to work in a fast and efficient manner to where I didn???t have to be stuck at a dealership all day long. 

Business response:

Thank you for the feedback! We are happy to know you had a great experience! We appreciate you and your business! 

Erma2825's profile image
Erma2825 
8 years ago

BMW service call and new model discussions This excellent rating is well deserved. Terence Bronson is very knowledgeable of BMW behicle and products always willingly to go out of his way to answer questions 

Business response:

We are happy to hear you had a great experience and that Terence and Dylan were able to help you throughout the process. Thank you for the positive feedback! We appreciate you and your business! 

Olivia Barnes's profile image
Olivia Barnes 
8 years ago

Used car purchase at BMW Terrance was WONDERFUL! No one likes going through the car buying experience, but I did because Terrance made it easy, affordable, and worked with me to find a payment that I could afford. Terrance was at the dealership waiting outside for me when I came to pick up the car! I did NOT spend all day at the dealership and was able to sign my paperwork, get the keys, test drive, and be on my way in a matter of minutes! The rating of "5 stars" is NOT high enough to describe my experience with Terrance! I ... read more

Business response:

Thank you for the kind words, Olivia! We are happy to hear you had such a great experience with us! We appreciate your business! 

Kate's profile image
Kate 
8 years ago

Super nice staff and made me comfortable from the first Terrance Bronson was my salesperson- he was nice and easy to deal with- great personality and did his best to help me find a great X5. This was the best car buying experience I have ever had!! 

Business response:

Kate, we appreciate your positive feedback! We are glad to hear Terence helped you throughout the process. Thank you for your business! 

KTSLR's profile image
KTSLR 
8 years ago

A Personal Touch The best experience I ???ve ever had at a dealership. No pressure sales tactics. The salesperson took as much time as I needed to answer my questions and inform me about the features of each of the cars I looked at. He was patient and gave me space to think and explore. I???d buy 10 cars from him if I could. 

Business response:

Thank you for the kind words about our dealership! We are glad to hear you had a great experience with us! We appreciate you and your business! 

Gary L's profile image
Gary L 
8 years ago

Great dealership! Great salesman! My wife and I have purchased two BMW???s with the help of Terence Bronson. He made the purchasing process painless and answered all of our questions with detailed answers. He also followed up after the purchase to ensure that we were satisfied with our purchase and offered additional services if we needed them. Unfortunately the first car we purchased was totaled due to an accident. I called Terence and informed him of the accident and he immediately offered his help with any information tha... read more

Business response:

Gary, we are sorry to hear about your first BMW being totaled. We are happy that Terence was able to help you and your wife purchase another! Thank you for the great feedback! We appreciate you and your business! Glad to have you as part of the BMW family! 

Herch's profile image
Herch 
8 years ago

good experience Our sales person was Steven Vaughn. He is excellent and I would highly recommend him. He was very professional and not pushy. He was very helpful and has an excellent knowledge of the vehicles. 

Business response:

Thank you for the positive feedback, Herch! We are happy to hear Steven was able to help you throughout the process! We appreciate you and your business! 

Happy BMW OWner's profile image
Happy BMW OWner 
8 years ago

Great customer service. Friendly, fast, professional. I was worked in immediately when a concern arose, treated as a valued customer, and provided professional service. Antwon provided genuine concern about providing me the best support possible. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.