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BMW
- Automotive
- Little Rock, AR
About this business
Location details
4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great response and effort. Very responsive and willing to work with me. Though I didn't purchase I would recommend them highly.
Very Helpful I went in because I had changed my headlights but couldn't get the assembly back together. I was worried they would charge me a few hundred bucks or something silly for a little bit of work. When I told them what happened, they immediately went out, popped the hood, and put it back together. It took them only 5 minutes, but they didn't charge me a cent and had me on my way immediately. This is the 2nd or 3rd time I've been to this place (new to town) but they were great each time. I'll be back.
Excellent repair services. Took my 335i in for repair after I hit a deer that did severe damage to the front end. The quality of the repairs and time required to complete the work were all of what I expected and more from a certified BMW service department.
Business response:
Thank you for sharing, Charles! We aim to perform all service thoroughly and with as much attention to detail as possible so I am thrilled to hear that was the case for you. Please don't hesitate to let me or my team know if you need anything else or have any questions in the future. Kerry Cardwell, General Manager
Fast easy and friendly Great experience!! My wife loves the car so much, she is going to get one next.
Business response:
Hello Ray and thank you for taking the share your great experience at BMW of Little Rock. I look forward to helping you and your wife pick out her next car! Kerry Cardwell, General Manager
Quick Service without appointment Had to get battery checked and a new battery. No appointment. Service was done promptly. Thank you.
Business response:
Hello and thank you for sharing your five star review of BMW of Little Rock. I appreciate your business and look forward to working with you again soon. Kerry Cardwell, General Manager
Great service Great service solved the problem I experienced with my BMW 325i. Service person was friendly and knowledgeable.
Business response:
Hello Nathaniel and thank you for choosing BMW of Little Rock to service your 325i. Please don't hesitate to let me or my team know if you have any questions or need anything else. Kerry Cardwell, General Manager
Friendly, helpful service. We were pleased with our service. Dillon helped us with a loaner car and we received our car in clean and repaired condition.
Business response:
That's great to hear! Thank you for taking the time to recommend BMW of Little Rock. I take a lot of pride in my team so I'm thrilled to hear that Dillon took such great care of you. We appreciate your business and look forward to working with you again soon. Kerry Cardwell, General Manager
Quality Staff!! From buying to servicing, no place can touch BMW OF LR!! They treat you like family and the prices are fair. We love our 2014 X5 and we love the service, especially Manny and David G!! The receptionist is a sweetheart also!!
Business response:
Marla, Thank you for the outstanding review! Customer care is extremely important to BMW of Little Rock, so hearing that you have consistently had positive experiences makes me proud of the entire team. We certainly hope to work with you again in the future, so please don't hesitate to reach out to us. Best wishes, Jerry Homsley, General Manager
Very pleasant experience Both my wife and I had the opportunity to visit BMW of Little Rock. She at first dreaded the thought of going to the service department alone. However, the people at BMW were so nice and helpful she rated it a very pleasant experience. She made friends with several at the store. Now she does not hesitate to take her BMW in for service.
Business response:
Thank you for the outstanding review! Customer care is extremely important to BMW of Little Rock, so hearing that you have consistently had positive experiences makes me proud of the entire team. We certainly hope to work with you again in the future, so please don't hesitate to reach out to us. Best wishes, Jerry Homsley, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,981 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.