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BMW
- Automotive
- Little Rock, AR
About this business
Location details
4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service is 2nd to none We purchased our slightly used X3 in 2007, and our experience was so good, my sister actually purchased one of their "dealer/loaner" cars, a 3 series 2007 sedan, at the same time. BMW is tough to beat-a car that is mechanically superior to almost every car on the market, stylish, full of features-too many good things to list them all. The service department is simply the best I have ever dealt with. We have been going there for 7 years now, and the employee turnover is minimal-every one that I see (giv... read more
Business response:
Alicia, thank you for the outstanding review! Customer care is extremely important to BMW of Little Rock, so hearing that you have consistently had positive experiences makes me proud of the entire team. We certainly hope to work with you again in the future, so please don't hesitate to reach out to us. Best wishes, Jerry Homsley, General Manager
Service was awesome! This was my my service here and it was an awesome experience! They got me in quickly, kept me updated and out fast. I wish service could be this good everywhere! Thanks and I will be back every time I need them!
Business response:
Glenn, Thank you for taking the time to share about your service experience at BMW of Little Rock. We want to provide top-notch customer service to everyone who visits us and I am happy to hear our team achieved this goal. If you have any questions or concerns, let us know. We look forward to working with you again soon! Jerry Homsley General Manager
Always great! After using their service department for 6 years I can say they are the best anywhere. Jack is always friendly, helpful, and timely. The service department will be a large factor in my next automobile purchase.
Business response:
Kent, Thank you for taking the time to share about your experience at BMW of Little Rock. I am happy to hear that Jack has provided excellent service and that our team is doing a great job. If you have any questions or concerns, let us know. We look forward to working with you again both in service and on your next purchase! Jerry Homsley General Manager
Great customer service! Prompt and friendly customer service. Would recommend to other BMW owners.
Business response:
Marla, Thank you for taking the time to share about your service experience at BMW of Little Rock. We want to provide top-notch customer service to everyone who visits us and I am happy to hear our team is achieving this goal. If you have any questions or concerns, let us know. We look forward to working with you again soon! Jerry Homsley General Manager
Excellent Experience We appreciate the friendliness and knowledge of the staff at Northpoint. The buying process was simplified with no sales pressure. We are extremely happy so far and look forward to receiving equal treatment in the service department.
Business response:
Ed/Melinda, Thank you for taking the time to share about your purchasing experience at BMW of Little Rock. I am happy to hear our team made everything simple and pressure free. If you have any questions or concerns, let us know. We look forward to seeing you soon! Jerry Homsley General Manager
Wonderful experience! Bought a new X3. We came in right before the end of the day. They were very helpful and quick with finding a vehicle for us. Our sales rep was also very knowledgeable about the X3 that we bought. We r very happy with our new X3.
Business response:
Bobby, Thank you for taking the time to share about your experience at BMW of Little Rock. I am happy to hear our team was able to provide excellent service in a timely manor. I hope you are enjoying your X3. If you have any questions or concerns, let us know. We look forward to working with you again soon! Jerry Homsley General Manager
Excellent Service and Repair I have a 1997 BMW 540I. The blower on the heater started doing some strange things and then just quit working all together. I put off taking it to BMW for a few weeks thinking "boy this may be expensive" When I got to the service dept. and told Dylan what my car was doing he told me it was probably a resistor on the blower motor, and it would probably be later in the day before they could check it out. He called me around 1:30 and told me it was a resistor and that the parts and labor would be ab... read more
Business response:
Thank you for taking the time to leave us your feedback. I am so happy you had such a great experience in our service department. Customer satisfaction is our top priority so we love to hear we have exceeded your expectations. Thank you for your business. Please let us know when we can be of service to you again. Best, Jerry Homsley, General Manager
Excellent sales people and service department Service is exceptional . Ryan Weatherly in the service department goes the extra mile to make sure your taken care of. He very much deserves a raise:) . Very satisfied
Business response:
Janice, Thank you for taking the time to share about your service experience at BMW of Little Rock. We want to provide top-notch customer service to everyone who visits us and I am happy to hear Ryan and our team achieved this goal. If you have any questions or concerns, let us know. We look forward to working with you again soon! Jerry Homsley General Manager
Great services and nice ppl I was in a market for good used car for one of my employee moving in town and was looking online for months for the right car and came across Lexus at North point Volvo BMW and from first click to their internet inquire till I bought the car everything was jus great. Ron and Chris Franke both were jus great. I went to jus test drive the car but they were so great that I jus end up buying the car. Ron was really great over the process as I was one of those online customer he told me his best price ... read more
Business response:
Danny, Thank you for taking the time to share about your service experience at BMW of Little Rock. We want to provide top-notch customer service to everyone who visits us and I am happy to hear our team achieved this goal. If you have any questions or concerns, let us know. We look forward to working with you again soon! Jerry Homsley General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,981 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.