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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
5708 Horatio St., Utica, NY, 13502, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:30 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 5:30 a.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
"Shawn was very conscientious and helpful; he followed up..." Shawn was very conscientious and helpful; he followed up both while I waited and after the service was completed . I have always found this dealership and the staff to be professional.
"The service staff were very helpful and welcoming. Shawn..." The service staff were very helpful and welcoming. Shawn was extremely helpful in making sure that I had a loaner care for the service period. Nick did a great job of making sure everything was repaired properly—we have had a squeak/rattle in he rear of the car for long time and he made sure it was reparied Excellent work!
"Great place! Salesman was excellent! He was friendly and..." Great place! Salesman was excellent! He was friendly and very knowledgeable! The dealership was very clean and welcoming! I hope to do business with them in the future!
"Service was outstanding! The new manager Jenna is..." Service was outstanding! The new manager Jenna is amazing. Great addition to your team for sure. She took the time to listen to my concerns and addressed them all. Very pleased.
"No issues (other than cost of BMW repairs). Unrelated to..." No issues (other than cost of BMW repairs). Unrelated to this visit but disappointed that BMW new car warranty is only 3 years and non transferable.
"Jennifer went out of her way to provide a positive..." Jennifer went out of her way to provide a positive experience Deb thank you I had new tires and mount balance , she guaranteed a warranty on the tire due to my wait
"very attentive and service was quick" Everyone I have encountered at this dealership has been informative and professional. I am very pleased with my car and would highly recommend this dealership to my friends and family
"Excellent service and professional i would like to..." Excellent service and professional i would like to recommend to everyone to service at bmw of utica. THEY GET JOB BDO N E WRIGHT AND ON TIME
"Excellent Service...." Mike and Sean were very responsible and cooperative....I have always been extremely pleased with their friendly and knowledgeable service every time I brought our car in for maintenance.
BMW has a 4.4 star rating with 502 reviews.
BMW is closed now. It will open tomorrow at 7:00 a.m.