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BMW
- Automotive
- Utica, NY
About this business
Location details
5708 Horatio St., Utica, NY, 13502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 a.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
"Shawn was very conscientious and helpful; he followed up..." Shawn was very conscientious and helpful; he followed up both while I waited and after the service was completed . I have always found this dealership and the staff to be professional.
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! I will be sure to pass along the wonderful compliments to Shawn! We are very lucky to have him with us. We look forward to seeing you at your next service appointment!
"The service staff were very helpful and welcoming. Shawn..." The service staff were very helpful and welcoming. Shawn was extremely helpful in making sure that I had a loaner care for the service period. Nick did a great job of making sure everything was repaired properly—we have had a squeak/rattle in he rear of the car for long time and he made sure it was reparied Excellent work!
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! I will be sure to pass along the wonderful compliments to Shawn and Nick! We look forward to seeing you at your next service appointment!
"Great place! Salesman was excellent! He was friendly and..." Great place! Salesman was excellent! He was friendly and very knowledgeable! The dealership was very clean and welcoming! I hope to do business with them in the future!
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We hope you enjoy your purchase and we look forward to seeing you for your next service appointment!
"Service was outstanding! The new manager Jenna is..." Service was outstanding! The new manager Jenna is amazing. Great addition to your team for sure. She took the time to listen to my concerns and addressed them all. Very pleased.
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We look forward to seeing you at your next service appointment!
"No issues (other than cost of BMW repairs). Unrelated to..." No issues (other than cost of BMW repairs). Unrelated to this visit but disappointed that BMW new car warranty is only 3 years and non transferable.
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We look forward to seeing you at your next service appointment!
"Jennifer went out of her way to provide a positive..." Jennifer went out of her way to provide a positive experience Deb thank you I had new tires and mount balance , she guaranteed a warranty on the tire due to my wait
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We look forward to seeing you at your next service appointment!
"very attentive and service was quick" Everyone I have encountered at this dealership has been informative and professional. I am very pleased with my car and would highly recommend this dealership to my friends and family
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We look forward to seeing you at your next service appointment!
"Excellent service and professional i would like to..." Excellent service and professional i would like to recommend to everyone to service at bmw of utica. THEY GET JOB BDO N E WRIGHT AND ON TIME
Business response:
Thank you so much for giving us the opportunity to serve you at BMW of Utica! We look forward to seeing you at your next service appointment!
"Excellent Service...." Mike and Sean were very responsible and cooperative....I have always been extremely pleased with their friendly and knowledgeable service every time I brought our car in for maintenance.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 502 reviews.
When is BMW open?
BMW is open now. It will close tomorrow at 5:30 a.m.