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BMW
- Automotive
- Utica, NY
About this business
Location details
5708 Horatio St., Utica, NY, 13502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 a.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
"I experienced a problem with the blind spot unit on my..." I experienced a problem with the blind spot unit on my X3. It took three visits to the service department, but the problem was identified. and it is working fine. Great job!
"quick service" needed a new battery like right now, and they were spot on , got me a battery so I could get home. Price was great, install labor very cheap
"Excellent customer service. Prompt and friendly" Sales and service staff are very easy to work with. I was given a loaner which was great and the service performed on my vehicle was completed timely.
"I wanted to thank Nick Higa for an outstanding customer..." I wanted to thank Nick Higa for an outstanding customer service experience. I was very pleased with the fast response time and being offered a car to drive while my car was in service.
"Another great sales experience! This is my seventh new..." Another great sales experience! This is my seventh new BMW purchase from BMW of Utica. Once again, the best deal from Albany to Buffalo. If you’re in the market for a new or pre-owned BMW, let Cody and Mark put a deal together. You won’t be disappointed!
"I have nothing but good things to say about the service..." I have nothing but good things to say about the service department. They're all knowledgeable and very customer service oriented. I appreciated the loaner as well.
"Nick and Brian were great as usual!Brought the car in..." Nick and Brian were great as usual! Brought the car in for schedules maintenance. All services were performed as they should be. I got a loaner car to use. The service was completed in a few hours
"Went for an alignment on my X5, service was fast, nice..." Went for an alignment on my X5, service was fast, nice atmosphere in the waiting area. Alignment fixes my issue, No complaints, would recommend to others
"Emergency repair completed quickly" Our daughter was visiting friends in the Utica area and need an emergency repair on our 328XI. Nick and the service department identified the problem and facilitated the repair quickly, professionally and correctly. They got her on the road and back to New Jersey quicker than expected. Their willingness to help an out of town customer was amazing and must be telling of their attention to service to all customers. If I were in the Utica area I would strongly recommend BMW of Utica
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 502 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.