BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.4

About this business

Location details

5708 Horatio St., Utica, NY, 13502, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 a.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.4502 reviews
Select a rating
ENVIROMAN293's profile image
ENVIROMAN293 
5 years ago

"We were treated well while at the dealer's location. The..." We were treated well while at the dealer's location. The vehicle was cleaned but a mediocre job. There was only one key fob with car, but weren't told until after the deal. 

JWIECEK3's profile image
JWIECEK3 
5 years ago

"quick process" process was over in two days nice and quick the dealership was willing to come down in price and sell the car kevin was good 

MAXCOHEN's profile image
MAXCOHEN 
5 years ago

"Max Cohen" The coil in my X5 went unexpectedly. Mike was able to get me in right away. When I picked up Sean had my paperwork and keys ready. I was in and out quickly. 

KRISTEVE53's profile image
KRISTEVE53 
5 years ago

"Maintenance service" Very pleased with service. Employees are always very helpful especially Shawn Smith. I would recommend this service department without hesitation. . It’s always a pleasure going there 

MIKES.SPORT.SHOP's profile image
MIKES.SPORT.SHOP 
5 years ago

"SERVICE " EASY TO GET AN APPOINTMENT.TAKING RIGHT IN AND DONE WHEN PROMISED. X3 WAS WASHED WHEN RETURNED. STAFF WAS VERY PROFESSIONAL AND FRIENDLY. HIGHLY RECOMMEND. 

GIESSPRAGUE's profile image
GIESSPRAGUE 
5 years ago

"Mike is always concerned about customers’s needs and..." Mike is always concerned about customers’s needs and concerns and was especially regarding the corona virus. He got my serves done thoroughly and quickly and addressed all of my concerns. He’s the best 

ed22z's profile image
ed22z 
5 years ago

"Florin Nista came through big time for me!" I wanted to express my gratitude to Florin Nista, the new general manager. He was able to rectify a bad situation, created by the previous management, and then some. I was refunded the expected amount, but Florin also agreed to pay the penalty in the contract. I would have been sufficiently happy with the original amount but the fact that they honored the contract as they would expect a customer to shows integrity on Florin’s part and BMW of Utica. He also offered me a free detail... read more

Craig2ur1's profile image
Craig2ur1 
5 years ago

"Prompt with the service time and quick to get the service..." Prompt with the service time and quick to get the service completed. Everyone was very professional including a salesman at the sister dealship next door. Highly recommend!! 

Tony3113's profile image
Tony3113 
5 years ago

"The service department is fantastic with Nick and Sean..." The service department is fantastic with Nick and Sean they make sure your every need is met would definitely come back again and again. Excellent 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 502 reviews. 

When is BMW open?

BMW is open now. It will close at 5:30 p.m.