BMW of Springfield's cover image

This profile has been claimed by the business owner or representative.

BMW of Springfield

4.8

About this business

Location details

3500 E. Sunshine St., Springfield, MO, 65809, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.81,772 reviews
Select a rating
sylviaderks's profile image
sylviaderks 
10 months ago

Just got my 3rd x6 and couldn’t have been more happy with the whole process. Thanks to Luke lovelady and Bruce smith 

Business response:

Thank you so much for your feedback! We’re thrilled to hear that you’re happy with your third X6 and that the process went smoothly for you. We appreciate your loyalty and trust in us, and we look forward to serving you again in the future. Enjoy your new vehicle! 

Mark's profile image
Mark 
10 months ago

Sofia was my sales rep and she was very knowledgable of the BMW lineup. Clayton, the sales manager, was personable and put together a great deal that was acceptable to all parties. Our initial finance rep was dishonest and attempted to have me finance $8,000 worth of add-ons that I never agreed to. Once these items were recognized by me and taken off the agreement, the finance rep told me he would now have to charge me a higher interest rate since I wouldn’t buy the add-ons. I asked for a different finance rep and the transa... read more

Business response:

Thank you for your detailed review and recommendation. We're thrilled to hear about your positive experiences with Sofia and Clayton. Sofia's knowledge of the BMW lineup and Clayton's personable approach in crafting a great deal exemplify the high standards we strive for in our sales team. Despite the hiccup, we're grateful for your recommendation and your kind words about our sales team. We will use your feedback to improve our processes and ensure a seamless experience for all our customers in the future. Thank you for cho... read more

Hogfan092's profile image
Hogfan092 
10 months ago

Bruce and Luke made it a great experience buying our new X7! Thank you so much for making it quick and easy. 

Business response:

Thank you for your wonderful review! We're so glad to hear that Bruce and Luke made your X7 buying experience quick and easy. We truly appreciate your feedback and are happy you had such a positive experience. We look forward to assisting you again in the future! 

Becky Guthrie's profile image
Becky Guthrie 
10 months ago

What a great experience buying another x7Thanks to Bruce smith and Luke lovelady for making this a seamless experience. Can’t wait for my third ! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Bruce and Luke made your X7 buying experience seamless and enjoyable. We appreciate your continued trust in us and can't wait to help you with your third purchase! If you ever need anything, we're here to assist you. Thanks again! 

hpattjr's profile image
hpattjr 
10 months ago

James, Clayton, and Bruce made this experience great. Thank you for taking care of me, we love our new Q7! 

Business response:

Thank you for your wonderful review! We're thrilled to hear that James, Clayton, and Bruce made your experience exceptional. We're so glad you love your new Q7! Your satisfaction is our top priority, and we appreciate you taking the time to recognize our team's efforts. Enjoy your new vehicle, and we look forward to serving you again in the future! 

dosninos2's profile image
dosninos2 
10 months ago

Hunter was the best sales person and knew exactly what I wanted in my new car. Luke L was very good explaining all the features in the car. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Hunter was able to understand your needs and find the perfect car for you. It's also great to know that Luke provided you with a thorough explanation of all the features. We appreciate your feedback and are glad you had such a positive experience with our team! Enjoy your new car! 

Nancy's profile image
Nancy 
10 months ago

Sofia did a wonderful job with our x1. We love our new car and enjoy the whole experience with Sofiya. It was easy and a great time. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Sofiya made your experience so enjoyable and that you love your new X1. It's great to know that the process was easy and fun for you. We’ll be sure to pass along your kind words to Sofiya. If there’s anything else we can assist with, don’t hesitate to reach out. Enjoy your new car! 

Kent's profile image
Kent 
10 months ago

Sofiya Koren did a great job on our new BMW. Everything went great and well. 

Business response:

We're thrilled to hear that Sofiya met your expectations and delivered outstanding service for your BMW. Our team takes pride in ensuring every customer has a positive experience. Thank you for taking the time to share your feedback and for trusting us with your vehicle. 

Princesskitten's profile image
Princesskitten 
10 months ago

I want to thank Jonathan Crosby and Luke lovelady in the parts department for helping me with all of my small, yet important to me, questions. As a new BMW owner I had a couple of things on my list that he graciously and professionally helped me with. Thank you. I also want to mention that I appreciate Haley for making me feel at home right from the start. I know that if I have any questions, she'll be the first person I seek out. So far, every person I've come into contact with has been marvelous. 

Business response:

Thank you for your heartfelt review! We’re so pleased to hear that Jonathan and Luke provided you with the support you needed as a new BMW owner. It’s our mission to address every question, big or small, with professionalism and care. We’re also glad to hear that Haley made you feel at home right from the start. Creating a welcoming atmosphere for our customers is very important to us, and it's fantastic to know that you’ve had such positive interactions with our team. If you have any further questions or need assistance in ... read more

Frequently asked questions about BMW of Springfield

How is BMW of Springfield rated?

BMW of Springfield has a 4.8 star rating with 1,772 reviews. 

When is BMW of Springfield open?

BMW of Springfield is closed now. It will open tomorrow at 9:00 a.m.