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Briar House Veterinary Surgery
- Veterinarians
- Broadstairs
About this business
Location details
13-15 St Peter's Rd, Broadstairs, CT10 2AG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | 10:00 a.m. to 12:00 p.m. |
Service great. Shame about not notifying customers that Briar House is increasing its charges. Would be nice if these increases were highlighted to their Clients or even displayed in the reception. Some are struggling to keep their pets, so having a clear indication of cost might help some. Price lists etc should be displayed and customer told that they are increasing their consultation charges a few times a year.
Business response:
Hi, Pamela. Thanks for taking the time to share your positive experience. We truly appreciate it!
Very satisfied. Thank you
As always, staff were polite, helpful and professional. Like a breath of fresh air after my previous vet. Many thanks
Business response:
Hi, Vernon. We are thrilled to learn that you had a positive experience with us!
Just perfect Wish you were nearer as would use you always
Business response:
Hi, Sandy. Thank you so much for leaving us a stellar review!
We love the care we get from all of your colleagues ..the fuss they make of out Dogs making them feel at ease . Also the amazing care we get from Ilaria (not sure how to spell) she is the kindest gentlest person. She makes us all feel at ease Thank you Briar House Team
Business response:
Hi, Kay. Your feedback is highly appreciated. Thank you for the review!
Happy for Ted to give blood, everyone is so lovely at Briar House it's nice to be able yo help another dog.
Business response:
Hi, C. We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent from the vets , first class , informed on all aspects of surgery, however the reception needs attention, no one has a clue what’s going on, when you call it’s a fates, also after surgery that went really well, excellent, went to pay extra on insurance, this was all put in place pre operation. Then was told by a girl on the desk all money had to be paid , I told her we had a pre form , more stress from reception, one hand has no clue as to what the other is doing, Not sure what’s happening but wasn’t like this befor... read more
Misdiagnosed twice and charged extortionate amounts for treatment that wasn’t necessary
Business response:
We are sorry to hear about your experience. Please contact us at 01843 863395 to discuss your concerns directly.
We have always received great care from everyone at Briar. I appreciate the time taken to explain treatment/drug/dietary options and implications and the follow up provided. All staff show kindness and compassion to all who come through the doors. We are very lucky to have the benefit of recent hospital status giving us 24/7 care 😊
Frequently asked questions about Briar House Veterinary Surgery
How is Briar House Veterinary Surgery rated?
Briar House Veterinary Surgery has a 4.8 star rating with 978 reviews.
When is Briar House Veterinary Surgery open?
Briar House Veterinary Surgery is closed now. It will open tomorrow at 8:30 a.m.