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Brighton-Eggert Animal Clinic
- Tonawanda, NY
About this business
Location details
2880 Sheridan Drive, Tonawanda, NY, 14150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Was on hold for 33 minutes after telling the woman who answered the phone that I am a new pet owner and have a concern about my dog. I give them ZERO stars. Going to All Creature Animal Hospital on Transit, who took the time to listen to my concerns.
Business response:
Hi Lisa, thank you for sharing your experience. We apologize for the length of your wait during your phone call. You are absolutely correct that thirty minutes is too long to be put on hold. We take your feedback seriously and want to ensure you that we will see to it that this does not happen again in the future.
Yesterday, I brought my baby boy Scootch in for his yearly physical and shots. Dr. Tompkins was very gentle with him as always. Thank you to Dr. Tompkins and the entire staff for being so nice, and for taking such good care of my baby!
Business response:
Thank you for taking the time to review us on Facebook. We are happy to hear that you had such a good experience with our clinic and staff, and that Scootch’s exam went well! On behalf of Dr. Tompkins and the entire staff, thank you for trusting us with your furry friend’s care.
Very nice and caring people that work here. I can't say enough, of their kindness. Excellent life and after care for my beloved pet. Thank you
Business response:
Thank you for your kind review. We are sorry for your loss.
They r really nice
Frequently asked questions about Brighton-Eggert Animal Clinic
How is Brighton-Eggert Animal Clinic rated?
Brighton-Eggert Animal Clinic has a 4.6 star rating with 2,068 reviews.
When is Brighton-Eggert Animal Clinic open?
Brighton-Eggert Animal Clinic is closed now. It will open tomorrow at 7:00 a.m.