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Brighton-Eggert Animal Clinic
- Tonawanda, NY
About this business
Location details
2880 Sheridan Drive, Tonawanda, NY, 14150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We take both our cats to Brighton-Eggert and always get in and out quickly. All the staff are very friendly and knowledgeable and we have never had any issues.
Business response:
Thanks for sharing your experience with us! We can’t wait to see you and your kitties again soon!
This review is based on my most recent experience with this clinic. If I could give a 0/5 I would. I really did want to love this place. The facilities are nice, and everything appears optimal. Unfortunately, experience, personable staff, and knowledge are on the lower end of this location's spectrum. Despite records, recommendations via other boarding facilities, and others vouching for my animal, they concluded my 11 year old male cat was too "aggressive" to board. Now, whilst getting a shot, which he hates doing (like m... read more
Business response:
My apologies again Mr. Hauck. As we talked about on the phone this occurance that was from March should have never happened. I am sorry that you were not given ample time to make other arrangements. We made a policy change back then to not board aggressive cats for their safety because we had a few that did not want to eat or use the litter etc. We have tons of experience with aggressize cats and know that it is in their best interest to have a pet sitter instead of being boarded. When you are planning your next trip please ... read more
I can't say enough good things :) Dinah was very, very ill (she is 14) and we were afraid she was on her way to that big dog park in the sky. Dr Schaeffer and all the staff went WAY out of their way - trying different foods, giving IVs, laying on the exam room floor with her, and even sucking up dog pee off the floor with a syringe - and through it all, they gave our little girl back to us :) She is doing awesome now and you guys deserve all the credit! We can never thank you enough!
Business response:
We are all so glad to hear that Dinah is doing great! These kind of reviews make our day! <3
This is only the second day he has been here I think he loves it and lives the girls also me and the hubby are very please with girls for taking such good care of him all day ....
Business response:
Hi Mom! I'm having fun with my friends <3
I have taken my 2 little dogs, Bailey and Sadie to Amanda since they opened for grooming. She is great and my dogs always look good and come home relaxed. I have taken Bailey to the clinic since he was 4 months old and he is now 10. Haven't had any problems and Sadie has been there for a year when we rescued her. I would highly recommend them
Business response:
Sharon, thank you for being such a great client and pet parent! We truly appreciate your support and your recommendation of our clinic. Thanks again!
My name is Darwin & last night was my first visit to the Cat Clinic which is very stressful for me. Right away, their concern for me started in the waiting room when they gave me a "comfort blanket" to soothe my nerves! My mom loved this. During my appointment, Dr. Schafer, the office staff and the "many" Pet Techs that worked with me were very understanding, treated me with care and most of all, they showed an abundance of patience. They even talked softly, in soothly voices as I am afraid of loud noises! Their caring didn'... read more
Business response:
Darwin, thank you for this lovely review! We are so glad that you felt comfortable and well cared for during your visit with us. It warms our hearts to know that you and your mom have joined our family for good! We are always here when you need us.
We dropped off our Oliver last Wednesday and picked him up this morning. I think he would live there if we let him. Oliver is very spoiled. The staff takes very good care of him. This time he developed a problem, Dr.Alyce Schaefer took care of him. Thank you. I like they have Doctors right there in case he has a issue. Thank you for everything. See you soon.
Business response:
We are so happy to hear Oliver enjoyed his stay. Please feel free to bring him back any time, as we love his visits!
I love the clinic's new location and set up. We've been bringing our kitties to Brighton-Eggert for years and all of the staff are amazing. Although, Dr Mahoney is the best! She's always so gentle, thorough, and understanding, even with our very anxious kitty. I highly recommend this clinic!
Frequently asked questions about Brighton-Eggert Animal Clinic
How is Brighton-Eggert Animal Clinic rated?
Brighton-Eggert Animal Clinic has a 4.5 star rating with 2,012 reviews.
When is Brighton-Eggert Animal Clinic open?
Brighton-Eggert Animal Clinic is closed now. It will open tomorrow at 7:00 a.m.