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BrightStar Credit Union

4.9

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,432 reviews
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SONYA A.'s profile image
SONYA A. 
on Birdeye

4 years ago

Rep answered and took care of all my issues 

Business response:

Thank you so much for your kind words, Sonya. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

CYNTHIA S G.'s profile image
CYNTHIA S G. 
on Birdeye

4 years ago

Joanna was a terrific customer service rep. She was very knowledgeable, professional & friendly. She was also quite patient with me in answering all my questions, which were many. She truly is a "Bright Star" in the Bright Star banking service! Thank you, Joanna, for your excellent assistance. 

NORMA M.'s profile image
NORMA M. 
on Birdeye

4 years ago

I spoke to Rachida at length, she was very accommodating , beyond the call of duty. She was also very pleasant..I also spoke to Sheila , she was equally informed and helped me with the situation,. I also spoke with Gregory from the Hollywood branch and was also impressed by the way your services were handled..THANK YOU VERY MUCH.. I SHALL ALWAYS RECOMMEND THIS CU 

Business response:

Hi Norma , Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your nice words and we hope to see you again soon!</div> 

CAROLYN P M.'s profile image
CAROLYN P M. 
on Birdeye

4 years ago

Very Pleasant and Knowledgeable 

Francisco B.'s profile image
Francisco B. 
on Birdeye

4 years ago

Very professional, fast and friendly service 

Business response:

Thank you so much for your kind words, Francisco. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

JERMAINE R.'s profile image
JERMAINE R. 
on Birdeye

4 years ago

The customer service representative was great . I believe her name was Sheila .. she was friendly, and very knowledgeable about the information I needed assistance with ... 

Business response:

Hi Jermaine, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

MICHAEL E M.'s profile image
MICHAEL E M. 
on Birdeye

4 years ago

Too long of a wait...Service agent did great!!! 

Business response:

Thank you so much for your kind words, Michael E. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Theresa P.'s profile image
Theresa P. 
on Birdeye

4 years ago

Jackie was very professional and helpful with the process. 

Business response:

Thank you so much for your kind words, Theresa A. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

LINDA A W.'s profile image
LINDA A W. 
on Birdeye

4 years ago

Marcedes was pleasant, efficient and very knowledgeable with responding to all my questions and made me feel at ease during our conversation. 

Business response:

Thank you so much for your kind words, Linda A. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,432 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open on Monday at 9:00 a.m.