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BrightStar Credit Union
- Credit Unions
- Margate, FL
About this business
About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more
Location details
3175 SR 7, Margate, FL, 33063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Shelley was very helpful and made me really feel like I was appreciated as a member of Brightstar Very detailed Thank you
Business response:
Thank you so much for your kind words, Rashard. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
The wait to speak to a rep was very long. However, I was able to speak to a very pleasant & helpful agent. She answered all of my questions and went beyond to get the answers I needed regarding my account. It was worth the wait.
Business response:
Thank you so much for your kind words, Zinnia. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
4/22/20 4:30 p.m. I was informed about the different services that Brightstar Credit Union offers and the benefits to me as a member. The checks that I ordered would be sent out in two weeks at no charge to me. I was thanked for being a member since 1979 and asked if there was anything else that I needed. A time was set up on 4/24/20 to follow up for the BSCU credit card that offers members perks and a low interest rate. Jackie was very professional and took the time to inform me of the many options available to me as a ... read more
Business response:
Hi Brenda, We are incredibly grateful that you took the time out to leave us this review about Jacqui. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again.
The teller who oversaw my transactions was very helpful, courteous, and kind I made several mistakes which she pointed out with grace and dignity and even though I couldn't see her face, because I used the drive-through facility which I haven't used in years, I experienced professional service
Business response:
Thank you so much for your kind words, Vinette. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Spoke with Marcedes, and she was very helpful, and answered all my questions.
Mercedes was very polite and courteous.
Business response:
Thank you so much for your kind words, Melody Rose. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Polite Customer Service, my issue was resolved with one phone call.
Business response:
Thank you so much for your kind words, Alexia S. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Mercedes was very knowledgeable and patient!
Business response:
Hi Patricia T, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again.
I was amazed by Barbara's effort to help me with my concern. Excellent customer service skills. Thanks!
Business response:
Hi Mireille, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again.
Frequently asked questions about BrightStar Credit Union
How is BrightStar Credit Union rated?
BrightStar Credit Union has a 4.9 star rating with 1,436 reviews.
When is BrightStar Credit Union open?
BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.