BrightStar Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

BrightStar Credit Union

4.9

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,436 reviews
Select a rating
MINDY W L.'s profile image
MINDY W L. 
on Birdeye

4 years ago

I had multiple fraud on my account within 15 minutes half a dozen $1.00 transactions popped up and Brightstar caught it immediately. Jackie the customer service person was so helpful and a true pleasure to deal with. I am glad I bank with Brightstar and they are watching out for my account. 

Business response:

Hi Mindy W, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

CALVIN H.'s profile image
CALVIN H. 
on Birdeye

4 years ago

Thank you for your service. 

Business response:

Thank you so much for your kind words, Calvin. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

DONALD J S.'s profile image
DONALD J S. 
on Birdeye

4 years ago

Excellent! I want to give BIG KUDOS to Sebastian! This representative knows his stuff! He's very informative, patient, friendly, helpful, and caring! I was so surprised when he called me back after closing hours! He's a great asset to BSCU!😷😁💯 

Business response:

Hi Donald J , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

NANCY B.'s profile image
NANCY B. 
on Birdeye

4 years ago

A young man helped me transfer money from my IRA to checking. It went smoothly and I am pleased, but I don't know his name. 

Business response:

Thank you so much for your kind words, Nancy. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

NICOLE M B.'s profile image
NICOLE M B. 
on Birdeye

4 years ago

I spoke with Jackie and she was very helpful 

Business response:

Thank you so much for your kind words, Nicole M. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

AUDREY A.'s profile image
AUDREY A. 
on Birdeye

4 years ago

Sheila was an excellent rep! She was knowledgeable, happy to help and a sweet lady! Her energy made my day! Seamlesss! Thanks! 

Business response:

Hi Audrey, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

CARL T.'s profile image
CARL T. 
on Birdeye

4 years ago

Jacqui or Jackie was very nice and extremely patient. Great asset to your company...If she is not a manager...she should be. 

Business response:

Hi Carl, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

NICHELL NICOLE R.'s profile image
NICHELL NICOLE R. 
on Birdeye

4 years ago

Annette was very helpful very professional enjoyed speaking with her thanks Annette for being so nice in a time like this be safe 

Business response:

Thank you so much for your kind words, Nichell Nicole. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

DEREK F.'s profile image
DEREK F. 
on Birdeye

4 years ago

Called and talked to Jackie. She helped me get back both my BSCU24 phone access and online access. She is very friendly and professional. 

Business response:

Thank you so much for your kind words, Derek. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,436 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.