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BrightStar Credit Union

4.8

About this business

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.81,828 reviews
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BEVERLY D P.'s profile image
BEVERLY D P. 
5 years ago

When customers call your Credit Union and request a replacement card, please follow through. I called and request a replacement card and I waited two weeks and never received it. I called to inquire about the delayed card, and I was told my request was NEVER RECEIVED. 

Business response:

Hi Beverly D, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

Document Retrieval JUANITA T M.'s profile image
Document Retrieval JUANITA T M. 
5 years ago

Let me know the steps to follow for the fraud activity on my account. 

Business response:

Thank you so much for your kind words, Document Retrieval Juanita T. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

CORA K A.'s profile image
CORA K A. 
5 years ago

Everything was fine. Jackie was pleasant and helpful. 

TAYLOR MARIE G.'s profile image
TAYLOR MARIE G. 
5 years ago

The lady who assist me did a wondering job. 

Business response:

Thank you so much for your kind words, Taylor Marie. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

JYANNA J P.'s profile image
JYANNA J P. 
5 years ago

Employees are constantly giving me incorrect information. I am very upset with my experience with Bright Star 

PETER J S.'s profile image
PETER J S. 
5 years ago

Mercedes was able to solve a problem with my debit card that i've been dealing with for 2 months 

DEMON W.'s profile image
DEMON W. 
5 years ago

I am excited to be a member of Brightstar Credit Union because the customer service is A+ every time. 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.8 star rating with 1,828 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.