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BrightStar Credit Union

5.0

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.01,655 reviews
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Tiffany M S.'s profile image
Tiffany M S. 
4 years ago

First Representative that solved my issue!!!! 

Business response:

Thank you so much for your kind words, Tiffany M. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

BARRY R H.'s profile image
BARRY R H. 
4 years ago

I love Bright Star Credit Union. I am always taken back at their amazing customer service. They always greet me with a smile and somehow manage to remember my name. The associates have always been willing to go above and beyond to answer my questions and refer me to programs that may benefit me. They have amazing deals on loans, and I was just able to refinance my auto loan and save a great deal of money. I couldn't be happier. 

Business response:

Hi Barry R, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

ZAIDA A.'s profile image
ZAIDA A. 
4 years ago

Great like always 

Business response:

Thank you so much for your kind words, Zaida. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Deborah A.'s profile image
Deborah A. 
4 years ago

Mr. Kenneth Copeland was able to patiently work with me to make arrangements to pay off my loan balance. Great job Mr. Kenny!! 

Business response:

Hi Deborah, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

MARY ANN P.'s profile image
MARY ANN P. 
4 years ago

Thank you for providing all the right answers with all the questions I had and being very patient. Excellent customer service experience! 

Business response:

Thank you so much for your kind words, Mary Ann. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Heidi B.'s profile image
Heidi B. 
4 years ago

Natalie was so helpful and empathetic at the call center to help me with my issue. And at the Pompano Branch both Nicholas and Mercy resolved my issue with understanding and kindness. Thank you ! 

Business response:

Hi Heidi, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

MICHAEL A G.'s profile image
MICHAEL A G. 
4 years ago

Outstanding service, Mercades was a great help resolving my issues and very knowledgable. Thanks Mike 5 stars ☆☆☆☆☆ 

Business response:

Thank you so much for your kind words, Michael A. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

TAKIA COLLIE J.'s profile image
TAKIA COLLIE J. 
4 years ago

Always superior service! Joanna was very thorough and pleasant. I always have an enjoyable experience when I contwct BrightStar Credit Union. 

Business response:

Hi Takia Collie , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

JEANEL L.'s profile image
JEANEL L. 
4 years ago

All my answers was answered and satisfied with the service That was provided. 

Business response:

Thank you so much for your kind words, Jeanel. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 5 star rating with 1,655 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open on Monday at 9:00 a.m.