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BrightStar Credit Union

4.9

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,432 reviews
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ZAIDA A.'s profile image
ZAIDA A. 
on Birdeye

4 years ago

Great like always 

Business response:

Thank you so much for your kind words, Zaida. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Deborah A.'s profile image
Deborah A. 
on Birdeye

4 years ago

Mr. Kenneth Copeland was able to patiently work with me to make arrangements to pay off my loan balance. Great job Mr. Kenny!! 

Business response:

Hi Deborah, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

MARY ANN P.'s profile image
MARY ANN P. 
on Birdeye

4 years ago

Thank you for providing all the right answers with all the questions I had and being very patient. Excellent customer service experience! 

Business response:

Thank you so much for your kind words, Mary Ann. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Heidi B.'s profile image
Heidi B. 
on Birdeye

4 years ago

Natalie was so helpful and empathetic at the call center to help me with my issue. And at the Pompano Branch both Nicholas and Mercy resolved my issue with understanding and kindness. Thank you ! 

Business response:

Hi Heidi, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

MICHAEL A G.'s profile image
MICHAEL A G. 
on Birdeye

4 years ago

Outstanding service, Mercades was a great help resolving my issues and very knowledgable. Thanks Mike 5 stars ☆☆☆☆☆ 

Business response:

Thank you so much for your kind words, Michael A. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

TAKIA COLLIE J.'s profile image
TAKIA COLLIE J. 
on Birdeye

4 years ago

Always superior service! Joanna was very thorough and pleasant. I always have an enjoyable experience when I contwct BrightStar Credit Union. 

Business response:

Hi Takia Collie , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

JEANEL L.'s profile image
JEANEL L. 
on Birdeye

4 years ago

All my answers was answered and satisfied with the service That was provided. 

Business response:

Thank you so much for your kind words, Jeanel. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

NATHANIEL T B.'s profile image
NATHANIEL T B. 
on Birdeye

4 years ago

For all to know !!! BSCU is the an outstanding CU. I've been a member since 2013. I had a issue recently and the representative Chan was able to help me get it resolved, With a concerned ear and professionalism went beyond the call of duty showed me that they valued me as a client. This is a Great CU to chose if you are looking for one, look no further. I would like to express my gratitude to (Chan DeMaupassante ) for her outstanding service. Thanks again Mr.Brown:) 

Business response:

Hi Nathaniel T , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

DANICA W T.'s profile image
DANICA W T. 
on Birdeye

4 years ago

Awesome and amazing work 

Business response:

Thank you so much for your kind words, Danica W. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,432 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open on Monday at 9:00 a.m.