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BrightStar Credit Union

5.0

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.01,655 reviews
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LESLIE J G.'s profile image
LESLIE J G. 
4 years ago

Natalie was great very professional and her tone was warm 

Business response:

Thank you so much for your kind words, Leslie J. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

LATOYA K RICKETTES M.'s profile image
LATOYA K RICKETTES M. 
4 years ago

Customer service was good on her name was Marcedes she was Very helpful and patient with me And she help me resolve my problem that I had . because I went in to the branch on 441 19th St., Lauderdale and the lady there was so disrespectful and full of attitude and that’s when I called customer service and Mercedes was Very helpful 

Business response:

Hi Latoya K Rickettes ,<div> Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your nice words and we hope to see you again soon!</div> 

MARILYN H W.'s profile image
MARILYN H W. 
4 years ago

Jackie was very friendly and helpful. She answered all of my questions. Thank you Jackie. 

Business response:

Hi Marilyn H, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

BEVERLY A R.'s profile image
BEVERLY A R. 
4 years ago

CSR Sheila was courteous, professional and extremely helpful. Thank you! 

Business response:

Hi Beverly A, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

IRAIDA T.'s profile image
IRAIDA T. 
4 years ago

Jackie answered all my questions! 

CHRISTINA L.'s profile image
CHRISTINA L. 
4 years ago

Robert Pannunzio was a great person to talk with and very helpful and understanding. this is why I love my Bright Star Credit Union. 

Business response:

Thank you so much for your kind words, Christina. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

JULIA A D.'s profile image
JULIA A D. 
4 years ago

I was assisted byJackie She was excellent. Understood my situation and took care of everything. Thank you Jackie 

Business response:

Hi Julia A , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

JOSIAH ANDREW B.'s profile image
JOSIAH ANDREW B. 
4 years ago

I felt cared for. Everyone was impromptu, I felt understood, and my problems got solved right away. The service was like no other. Quality. 

Business response:

Hi Josiah Andrew , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

DIANA L.'s profile image
DIANA L. 
4 years ago

You has the best customer services with Sebastian. I know that this is for the app, but I have not the way to say Sebastian thanks. He all time is friendly, he give the answers and resolve any situation. Thanks. Don’t lose him. 

Business response:

Hi Diana, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 5 star rating with 1,655 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open on Monday at 9:00 a.m.