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1000 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Waiting time and general welcome. It was my first time there. I had to figure out most of the prices and ask more questions than provide answers. Weird first experience.
Business response:
thanks
Emailed back and forth, requesting price for this vehicle, but didn't get a precise answer until almost 8 hours later. Waste of my time!
Business response:
We sincerely apologize for the delay in providing the precise information you needed. We strive to respond as quickly as possible, and it's clear we fell short in this instance. Your time is valuable, and we deeply regret any inconvenience caused. If there's anything we can do to address your concerns or assist you further, please don't hesitate to reach out directly. We're committed to improving and ensuring a better experience moving forward. Thank you for giving us the opportunity to serve you!
They did not check the air in my tires which makes me wonder what else they didn't check!!!!
I called and asked for out the door price for oil & filter change. After some discussion on how many quarts of oil my car needed, 10 qts of Mobil 1 oil was specified. I was told $135 + fees and taxes would come to about $150 total. I also had a 15% off coupon, which I presented on arrival and was told it would be honored. The total came to $180+, which is 20% more than quoted, even with the coupon.
I called to schedule appointment for 25000 miles service and two recall items. Left car most of day. But, they did not have fuel pump which was one of the recalls. Now they want me to bring it back again. What a waste of time.
$519.00 for 45mins of work, kept it 6hrs. problems not fixed told id have to pay tet another service fee to see where problems are. my attorney sent certified letter requesting details of repairs and mechanic who completed the repairs.
After service was completed (Oil & Filter Change) and I arrived home - approx 20 miles, I found oil level at add marks on the dipstick. POOR ! Bad way to start at a new dealership.
Bristol Chevrolet has a 4.2 star rating with 1,583 reviews.
Bristol Chevrolet is open now. It will close at 7:00 p.m.