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Brooklyn Delicatessen Times Square
- Restaurants
- New York, NY
About this business
Location details
211 West 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
The food was delicious and its a pretty cute place, but the service was awful. They repeatedly brought out wrong orders, and we did not receive some of our food. The voucher we received and one of their physical menus says "all day breakfast", but they do not serve all day breakfast here.
Business response:
Thank you for your kind words about our food and atmosphere. I’m very sorry to hear about the issues with your order and the service you received—that’s certainly not the experience we want for our guests. Regarding the "all day breakfast" mention, I appreciate you bringing this to our attention. We’re updating our materials to better reflect our current service times to avoid confusion. We hope to have the chance to serve you better next time. Warm regards, Stephanie Holmes Director of Guest Services The Fireman Hospital... read more
There was hair and plastic in my food. This was great to find towards the end of eating it... the breakfast sandwich wasn't very good. Cute place as far as looks.
I am a true Bklyn New Yorker ( now living in Md) and ordered a pastrami sandwich . The meat was too thick, too fatty, and too small. Since when can you NOT share. Every kosher deli I've ever gone to, the sandwiches have been huge.... I'm from Brighten Beach, NY. LuLu's deli, and Katz on Delancey st. But when you're in midtown at 10:30 at night, you eat there. The service was very good, and I just should have ordered something else
Business response:
Bertha, Thank you for sharing your feedback with us. We truly appreciate your perspective as a Brooklynite! We’re sorry to hear the pastrami sandwich wasn’t up to your expectations. We strive to provide an authentic deli experience, and we’ll be sure to look into your comments regarding portion size. We’re glad to hear the service was to your liking, and we hope you’ll give us another chance to provide a better experience next time. Best, Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
The food is delicious!! The place is immaculate!! Highly recommended:) Maite our service person was so helpful The manager brought out a piece of cheesecake for my daughter's birthday so kind :)
Food: I got the caprese sandwich and it was incredible. It was light but filling. We got our own glasses to fill ourselves but no free refills on drinks. order food at the counter and they'll give you a number and somewhere will bring the food to your table. Bathroom: Code on receipt
We've eaten at Katz & Carnegie. This was even better. Get the hot pastrami. Atmosphere is great, too!
Amazing service and delicious food at a reasonable price! I loved the Manager Special (half hot sandwich and cup of chicken soup and side of cole slaw) and my husband devoured his turkey Reuben. Great spot!
The take out waiter should pay more attention when customers ask for items to go . My order was completely wrong and the sandwich was bitting into fat between bread and. I double parked just so I could experience a cornbeef Rubin and fries . But in my disappointment I got a fatty pastrami sandwich. I will say it was flavorful couldn't really enjoy because of the fat .
.Friendly and attentive staff. .Clean and tidy. .Nostalgic diner decor. .Best burger and shake I'd had in a long time. .Would 100% recommend.
Frequently asked questions about Brooklyn Delicatessen Times Square
How is Brooklyn Delicatessen Times Square rated?
Brooklyn Delicatessen Times Square has a 4.5 star rating with 715 reviews.
When is Brooklyn Delicatessen Times Square open?
Brooklyn Delicatessen Times Square is closed now. It will open tomorrow at 7:00 a.m.