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Brooklyn Delicatessen Times Square
- Restaurants
- New York, NY
About this business
Location details
211 West 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
This has to be the worst corned beef sandwich I've ever had as a former NY'r. First it was served in marble rye with no option for regular corn rye bread. The slices of corned beef were thick and dry, and the sandwich was very small. The fries were tasteless. I had to get my own glasses with ice since there was only one server. The good things were the pickles and the can of Dr. Brown's Black Cherry soda. Also, the tables were clean and ready for people to sit and eat. I would avoid this place like the plague as it appears t... read more
Business response:
Michael, We appreciate your feedback regarding your recent visit to our establishment, and we are genuinely sorry to hear about your disappointing experience. As a former New Yorker, your expectations are important to us, and we regret that we fell short of delivering a satisfactory meal. We'd like to assure you that we're not "on our last legs," but actually new to the neighborhood. We're determined to make improvements and create a positive dining experience for everyone who walks through our doors. Thank you for sharin... read more
Visited a few months ago. Staff seemed to be all over the place--forgot that I asked for my order to go and left out the french fries that I ordered. Today, I gave them another chance. Staff was still scatterbrained. Again forgot that I asked for my order to go. Falsely advertised a delicious hot dog then served a cold basic street vendor hot dog. Tourist trap that must be performing badly considering they are now hawking menus to pedestrians headed to Los Tacos.
Business response:
Tim, Thank you for sharing your experience at Brooklyn Deli Times Square. We apologize for the inconveniences you encountered during your visits. Our staff's behavior and their oversight are not reflective of the level of service we strive to provide. We will address these issues with our team to ensure such mistakes are not repeated in the future. We understand your concerns regarding our proximity to other establishments and how it may have influenced your perception. However, we are committed to providing an authentic a... read more
Started off great ! Really great sandwiches But then it turned into a time square scam. The burger was so small I thought they forgot to put it between the buns! Corn beef sandwich is dry like a mouth full of saw dust! No waiter service anymore! You know what that means, it's headed for the time square graveyard! I have seen them come and go this overpriced want to be Kat'z deli is doomed.My guess it will be a pizza joint by 2024.
Business response:
Robert, Thank you for sharing your experience at the Brooklyn Deli. We appreciate your positive feedback regarding our sandwiches, but we apologize for the disappointments you encountered. We are sorry if the burger portion fell short of your expectations, and we will address this matter with our team to ensure consistent portion sizes. We also apologize for any dryness you experienced in the corned beef sandwich. Your feedback will help us improve the quality of our menu items. We appreciate your concerns about the futur... read more
A great stop in the heart of the theater district. Ample seating, clean and comfortable and the food was great. Will come back for the Reuben and was great to be able to grab a fountain soda. Quick, easy and good food!
We decided to eat here because it's across the street from the Lyric Theatre where we were going to see Cursed Child. The good and the only reason I'm giving 3-stars instead of 2: The restaurant is very clean and nice. The staff is extremely friendly. The sodas have free refills and their French fries are excellent. The Bad: Their sandwiches aren't worth the price. For $18 I should see at least a 1inch thickness of meat with every bite in your Italian Combo sandwich. An $18 sandwich should blow you away, because $18 is too m... read more
This place is amazing! The service was over the top! The restaurant is clean. The staff is all so incredibly friendly and attentive. The food is absolutely delectable. Everything came out hot and fresh. We loved the open kitchen. We can't wait to come back!
A few weeks ago Jennifer and I lunched at the new Brooklyn Deli Times Square. This restaurant had been opened for a week and the service was top notch. Jennifer ordered the corned beef with both mustard and mayonnaise. Pastrami on rye with mustard was my choice. I also got a small order of French fries which we shared. Both of us drank chilled Mexican cokes. Our food was nicely presented and delicious. The meats on both orders was tender and mouthwatering. This place could easily surpass Katz's which is outrageously expensiv... read more
Not worth paying. This ain't a deli that we normally used to. If they will compete and with other kosher delicatessen here in NYC. Don't come here. Serving size are small. No way a pastrami be served as four six thin slices on a sandwich. Also, when you order a sandwich and a customer ask what need to be in the sandwich please do not add any sauces that came with like the spicy schiracha which some customers do not want on their sandwich.
Frequently asked questions about Brooklyn Delicatessen Times Square
How is Brooklyn Delicatessen Times Square rated?
Brooklyn Delicatessen Times Square has a 4.1 star rating with 341 reviews.
When is Brooklyn Delicatessen Times Square open?
Brooklyn Delicatessen Times Square is closed now. It will open at 7:00 a.m.