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Brooklyn Diner
- Restaurants
- New York, NY
About this business
Location details
155 W 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Have been here twice, this time for a July 4th dinner and floor show, followed by stepping right outside to see the midnight ball drop in Times Square. The food is excellent - last night we opted for the prix fixe menu with the floor show which consisted of an appetizer with three small bites including bruschetta, Korean fried chicken slider, and meatball lollipop - all excellent, chicken soup or caesar salad - both terrific, three main plate choices including steak frite and salmon which my wife and I shared - both outstand... read more
Business response:
We're glad you enjoyed the prix fixe menu, the variety of dishes, and the floor show, along with the overall atmosphere and service during your visit. Thank you for your recommendation! Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
We were so pleased to celebrate another birthday at TBD! Not only was it a nice place to cool off from the heat wave, but our Perfect Plates were delicious, as always! My friend had arrived first and randomly sat at a booth in the back, but when I arrived, the hostess recognized me and moved us to my favorite booth up front! So sweet! I really appreciate that kind of thoughtful service! See you soon!
Business response:
We're so glad you chose to celebrate another birthday with us and enjoyed your meal, especially during the heat wave. It's wonderful to hear our team was attentive and able to accommodate your seating preference, making your visit even more special. We look forward to welcoming you back to The Brooklyn Diner! Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Iconic breakfast diner with excellent food and service.
Business response:
We're glad to hear you enjoyed both the food and service, and we appreciate your kind words about the experience. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Everything was great and staff was excellent.
Business response:
Thank you, Amanda! We're glad to hear that everything was great, and our staff delivered an excellent experience. We hope to see you again soon at The Brooklyn Diner. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Invited some friends for a pre-theater perfect plate and they loved every bite! We could not be happier with the service and hospitality at TBD - it’s like seeing old friends every time we go! Perfect food, perfect service and perfect place!
Business response:
We are delighted to hear your pre-theater visit was such a success and that your friends enjoyed every part of the experience. It is wonderful to know that the service and hospitality make each visit feel so welcoming and consistent, and we hope to welcome you back to The Brooklyn Diner before your next show! Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Food was mediocre, and expensive … you’d expect to get free water, but you get charged for drinking water! Everything was else amazing.. staff, environment, everything! Pancakes were okay, 5/10 French toast 1/10 Bacon was great, however!
Business response:
We are sorry to hear that certain items and pricing did not meet your expectations, though we're glad to know that our staff and environment contributed positively to your visit. Your feedback regarding the pancakes and French toast has been noted and will be shared with the team for review, and we hope to welcome you back for another chance to impress you. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
It is the prime location in Times Square and the service is great. I wasn’t too happy with my food though. Hopefully they can improve a little bit with quality
Business response:
We’re glad to hear you enjoyed the prime Times Square location and the great service during your visit. We’re sorry to hear the food didn’t fully meet your expectations, and we appreciate your feedback regarding quality. It will be shared with our culinary team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Pleasantly surprised at quality of food in addition to excellent service. We had a table of 8, including a finicky eater and we were all able to find a menu item to our liking.
Business response:
We’re pleased to hear your group was well accommodated and that everyone was able to find something to their liking, including those with more selective preferences. It’s also great to know that both the food quality and service met expectations. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Good food & service. Blonde Cheese Cake & Pastrami were excellent
Business response:
We're glad to hear you enjoyed the food and service, especially the Blonde Cheesecake and pastrami—great picks! Thank you for choosing The Brooklyn Diner. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Brooklyn Diner
How is Brooklyn Diner rated?
Brooklyn Diner has a 4.2 star rating with 8,688 reviews.
When is Brooklyn Diner open?
Brooklyn Diner is closed now. It will open at 8:00 a.m.