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Brooklyn Diner
- Restaurants
- New York, NY
About this business
Location details
155 W 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Food was excellent all employees were professional and friendly
Business response:
We’re delighted to hear you enjoyed the food and experienced such professional and friendly service from our team. We appreciate your kind feedback and are glad you had a wonderful dining experience at Brooklyn Diner! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Classic diner food as well as some surprises. All food delicious! Definitely a great spot for a bite before a show.
Business response:
We’re delighted you enjoyed our classic diner favorites and unique offerings! We’re glad we could be part of your pre-show experience. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
When you want something feeling familiar and you will be near Times Square... The Brooklyn Diner is a great option. Good food and really good shakes. Having a solid option with a good value just off the bustle of Times Square makes this a good one to consider.
Business response:
We’re glad to hear that Brooklyn Diner is your go-to spot for a comforting meal and great value right near Times Square! It’s wonderful to know you enjoyed our food and delicious shakes. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
It was a nice cozy diner that felt intimate even though it was on the edge of Times Square. Food was good, service was good and we got in and out in time to see our show. Prices were also good for NYC.
Business response:
We’re glad to hear you enjoyed the cozy, intimate feel of our diner right in the heart of Times Square! It’s great to know that the food, service, fair pricing, and quick timing all helped make your pre-show meal a success. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
We were greeted warmly by the hostess and sat us promptly. Our orders were served in a timely manner. Food items had a nice presentation, well seasoned and portions were large. Ashraf our server was warm, pleasant and very attentive (our coffee cups were never empty). He gave made sure out children were enjoying their meals. Service was not pushy, and we were not rushed through our meal. Just wish they bussed our table before serving our main dishes. We had several empty/used plates on our table, that it was a challenge to f... read more
Business response:
We’re so glad you and your family enjoyed your meal at Brooklyn Diner! It’s wonderful to hear that Ashraf took such great care of you and that you loved the food. We also appreciate your feedback regarding table bussing, which we’ll share with our team to improve our service flow. We look forward to welcoming you back again! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Always a winner. Great food and impeccable service
Business response:
We’re delighted to hear we continue to be a favorite! It’s wonderful to know you enjoyed the food and impeccable service. Thank you for choosing Brooklyn Diner. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
very nice and friendly - competent server!! service was first-rate!
Business response:
We’re delighted to hear that your server was friendly, knowledgeable, and provided first-rate service. We look forward to welcoming you back for another wonderful experience! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
The food was delicious! Two of us had the french toast. It was different from what we expected, in a good way! Service was prompt and friendly. Overall great experience and we look forward to returning.
Business response:
We’re so glad you enjoyed the French toast and had a great experience with our friendly, prompt service. We appreciate your support and look forward to welcoming you back soon! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Way over priced for not good food. Service was great, but don’t waste your money.
Business response:
We’re glad to hear you enjoyed the service, but we’re sorry the food and overall value did not meet your expectations. Your feedback is important to us and will be shared with our team as we continue working to improve the dining experience. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Frequently asked questions about Brooklyn Diner
How is Brooklyn Diner rated?
Brooklyn Diner has a 4.2 star rating with 8,809 reviews.
When is Brooklyn Diner open?
Brooklyn Diner is closed now. It will open at 8:00 a.m.