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Brooklyn Diner
- Restaurants
- New York, NY
About this business
Location details
155 W 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Food was mediocre, and expensive … you’d expect to get free water, but you get charged for drinking water! Everything was else amazing.. staff, environment, everything! Pancakes were okay, 5/10 French toast 1/10 Bacon was great, however!
Business response:
We are sorry to hear that certain items and pricing did not meet your expectations, though we're glad to know that our staff and environment contributed positively to your visit. Your feedback regarding the pancakes and French toast has been noted and will be shared with the team for review, and we hope to welcome you back for another chance to impress you. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
It is the prime location in Times Square and the service is great. I wasn’t too happy with my food though. Hopefully they can improve a little bit with quality
Business response:
We’re glad to hear you enjoyed the prime Times Square location and the great service during your visit. We’re sorry to hear the food didn’t fully meet your expectations, and we appreciate your feedback regarding quality. It will be shared with our culinary team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Pleasantly surprised at quality of food in addition to excellent service. We had a table of 8, including a finicky eater and we were all able to find a menu item to our liking.
Business response:
We’re pleased to hear your group was well accommodated and that everyone was able to find something to their liking, including those with more selective preferences. It’s also great to know that both the food quality and service met expectations. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Good food & service. Blonde Cheese Cake & Pastrami were excellent
Business response:
We're glad to hear you enjoyed the food and service, especially the Blonde Cheesecake and pastrami—great picks! Thank you for choosing The Brooklyn Diner. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Ash was an excellent waiter. I appreciated his sense of humor and timeliness in delivering our meals.
Business response:
Louise, we're so glad to hear Ash made your visit enjoyable. We appreciate you sharing your experience and hope to welcome you back again soon. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Wonderful as always! Still our favorite NYC breakfast spot!
Business response:
It is wonderful to know we are still your favorite NYC breakfast spot! We always love having you join us, and we look forward to welcoming you back for another fantastic morning soon. Stephanie Holmes Director of Guest Services, The Fireman Hospitality Group
This was are third time here. Try the Siegel and the chocolate black out cake!
Business response:
We’re so glad you chose to visit us again and that you continue to enjoy your experience. The Siegel and chocolate blackout cake are excellent recommendations, and we’re happy they made such an impression. Stephanie Holmes Director of Guest Services, The Fireman Hospitality Group
The Brooklyn Diner is always on our list of places to enjoy a meal while in NYC.The service, selection, and atmosphere are always fantastic.
Business response:
We’re honored to be one of your go-to dining spots while visiting NYC. It’s wonderful to hear that the service, selection, and atmosphere continue to make each visit enjoyable. Stephanie Holmes Director of Guest Services, The Fireman Hospitality Group
Thank you to the management and staff for giving my out of town guests a wonderful experience... Perfect table , service and food..
Business response:
We're so glad to hear that you and your guests had a wonderful experience and that your table, food, and the service you received were all perfect. We hope to serve you again in the future at The Brooklyn Diner. Stephanie Holmes Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Brooklyn Diner
How is Brooklyn Diner rated?
Brooklyn Diner has a 4.2 star rating with 8,715 reviews.
When is Brooklyn Diner open?
Brooklyn Diner is closed now. It will open at 8:00 a.m.