This profile has been claimed by the business owner or representative.
BRU Burger Bar Brownsburg
- Burgers
- Brownsburg, IN
About this business
Location details
5724 N Green St, Suite 100, Brownsburg, IN, 46112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
2nd day after opening and the place was running like a well-oiled machine. Great food and excellent wait staff!
The evening started out “rough.” We had a reservation but the hostess desk was very unorganized. We were seated 15-20 minutes after our reservation, we saw several patrons come in after us and get seated before us. After we were seated, the evening got much better thanks to our server Victoria. She was very friendly & personable. Her service was prompt without us feeling rushed. Of course the food at Bru is always excellent and for an “opening night” it was very good. Issues with the hostess desk and how to handle reservatio... read more
We love BRU Burger and have gone often, especially to Plainfield, but the others also. We mentioned to management many times that we wished they’d come to Brownsburg. We had to be there on the first official night open! Very glad we were! It’s a family favorite. Thank you for coming to our town! You’ll see us often.
Waitress very knowledgeable and food was out quick and hot!
Business response:
Thank you for providing your feedback and letting us know about this issue, Diane. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 350-8151 and we'd be happy to help you out. Cheers, BRU Burger Bar - Brownsburg
The atmosphere was good but the waitress lacked effort the food was undercooked and unseasoned and the bathrooms were unclean. The staff were unfriendly as well. For a reservation I expected more
Business response:
Hi Alex, Thank you for sharing your feedback with us. I’m truly sorry to learn that your experience fell short of expectations. The concerns you mentioned—undercooked and underseasoned food, lack of attentiveness from your server, cleanliness of our restrooms, and staff demeanor—are not reflective of the standards we set for ourselves. I’d like the opportunity to make this right and restore your confidence in us. If you’d be open to it, please reach out to me directly at 317.350.8151, so we can discuss your visit further and... read more
The lighting was too dark. Not a fan of the table sat at- this table may be dedicated for open table users. Don’t particularly like being by the door and not in the other dining area. Food was good- onion rings little too crispy. Chili was fantastic.
Business response:
We apologize for falling short on the lighting and seating arrangement. We're glad you enjoyed the food, and we'll take note of your feedback on the onion rings. Thank you for sharing your experience.
Frequently asked questions about BRU Burger Bar Brownsburg
How is BRU Burger Bar Brownsburg rated?
BRU Burger Bar Brownsburg has a 4.6 star rating with 2,183 reviews.
When is BRU Burger Bar Brownsburg open?
BRU Burger Bar Brownsburg is open now. It will close at 9:00 p.m.