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BRU Burger Bar Brownsburg
- Burgers
- Brownsburg, IN
About this business
Location details
5724 N Green St, Suite 100, Brownsburg, IN, 46112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
App triple dip came out with stone cold onion straws. Not once but twice. Third time was warm smashed straws in a ramekin. Waitress said she was gonna get manager, never saw him/her. Patty melt was extremely greasy, dripping grease, not sauce, grease. I expected better.
The pretzels were delicious and so was the homemade ketchup, but unfortunately that’s where the positives ended. Our server was absent/inattentive. We got salmon that tasted like it was out of an old fish tank and the burgers were just average. The one burger that was ordered as a lettuce wrap was wrapped in what appeared to be the outer leaves that had been torn off & tossed it the trash. They were shriveled and complete limp. It was really unappetizing. $110 not well spent.
Business response:
Thank you for providing your feedback and letting us know about this issue, Isabella. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope we get the chance to make things right on your next visit with us! Cheers, Bru Burger Bar Brownsburg
Service was extremely slow, the server never refilled drinks or check on our table, we flagged her down for refill and to get our check. Food took 50 minutes and then was served cold
Service was wonderful, flies were everywhere and annoying. Food was not as g as the Bru burger downtown.
Put on open table that there was a birthday. Told the server the same thing. Absolutely nothing like for real
Second time to visit this Bru Burger. Two enjoyed the Devour menu. Good value. I had the Valencia salad with grilled salmon. The other Cunningham restaurants salmon is my favorite salad. It’s actually $3 more dollars at Bru Burger and you don’t get the bread and dipping oil. This salad was mainly lettuce. Very small amount of quinoa and cheese. Won’t order this again. Not worth the money. I will recommend the burgers etc. onion rings outstanding.
I'm not sure why everyone raves about Bru Burger. The one in Brownsburg I've been too twice, and it's awful. They undercooked our meal, and only visited our table 3 times, including the initial drinks visit (drinks, meal, check). We had empty drinks for most of our meal. I'm pretty disappointed in the service, as she refused to visit our table. There wasn't much good about the food, other than the appetizer (pretzels).
Food was ok. I did not like the onions rings. The batter was too thick and chewy. The waiter was not very attentive. But overall for a new opening, it was ok. We will be back to try again.
Frequently asked questions about BRU Burger Bar Brownsburg
How is BRU Burger Bar Brownsburg rated?
BRU Burger Bar Brownsburg has a 4.6 star rating with 2,183 reviews.
When is BRU Burger Bar Brownsburg open?
BRU Burger Bar Brownsburg is open now. It will close at 9:00 p.m.