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BRU Burger Bar Brownsburg
- Burgers
- Brownsburg, IN
About this business
Location details
5724 N Green St, Suite 100, Brownsburg, IN, 46112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Was a little dismayed when we asked to sit outside and was told it was a 35 minute wait and there were 5 empty tables. Looked to be under staffed even though they had 3 hostess.
Where do I begin, I have over 15 years in the food & beverage industry so I try not to be too critical of my reviews. Promptly seated upon arrival to an out door table which we requested, great start. Greeting within 2/3 minutes by our waiter. When he brought back our drinks the first one fell off his tray and all over the table.....just water, no harm no foul. We all laughed, surely it can only go one way but up from there.....or so we thought. Orders taken, made a slight change to one of the burgers (cheese choice) Food... read more
We usually go to the Bru Burgers in Plainfield but thought we would give Brownsburg a try. The service was okay. My food was not well done as requested. Will probably keep going to the Plainfield location.
Server was overloaded with too many tables which led to a little In attention and slowness. She was great otherwise, but was just very slammed.
One burger was fine the other was soggy and gross. Literally had water or something running out of it. It was ordered with no suave and well done. Told the waitress this is different then the exact burger we ordered a week ago. She said, well different cooks. No effort for service recovery. Not up to Cunningham standards.
Food was cold, burgers were soggy, and fell apart. By the tone things were forced we had to just have the food bagged up to go. It was a birthday dinner, so a bit disappointing. High price for what you get.
Very Greasy, you could see and squeeze the grease, it was not a good experience. We go to Cunningham restaurant’s quite often and this time was not good Our waitress was okay, slow, forgot things we asked for
Business response:
We are sorry to hear you did not enjoy your meal with us! It sounds like we dropped the ball and we would like to make it up to you. Please reach out to us via email or phone so we can make this right. Bru Brownsburg
Frequently asked questions about BRU Burger Bar Brownsburg
How is BRU Burger Bar Brownsburg rated?
BRU Burger Bar Brownsburg has a 4.6 star rating with 2,183 reviews.
When is BRU Burger Bar Brownsburg open?
BRU Burger Bar Brownsburg is open now. It will close at 9:00 p.m.