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BRU Burger Bar Indianapolis
- Indianapolis, IN
About this business
Location details
410 Massachusetts Ave, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Have to say that as a Cunningham restaurant fan, I just had the worst food I’ve had in a long time. Ordered onion rings and they were so chewy, I couldn’t bite through them. When I asked for fries instead, I got the bottom of the fryer fries that were more disgusting than the onion rings. They were clearly refried fries and nothing but grease. So sad because I used to love this place. The server that kept yelling F@*% every 30 seconds didn’t help the atmosphere. Based on this visit, I won’t go back. Gross!!
Business response:
Vince - We are terribly sorry to hear about this experience. We will reach out to you via messenger to hopefully solve these issues and have you join us again.
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Burger NOT worth $13! We couldn’t eat the onion rings way too much breading and greasy. Waitress was rude, not worth the money, won’t be back.
Business response:
Wendy - We are truly sorry to hear this about your visit! If you would, the GM would appreciate more feedback, you can email her at kberry@crgdining.com
This used to be my favorite burger place. Tonight, that changed. The food used to be top notch. We've been here numerous times, and, for the cost, everything was just lackluster. When the charcuterie board is the best thing at a burger place that says something. Definitely unsure if I will be back.
Business response:
Hey Anjala, we're so sorry that your experience didn't meet the high standards that we set for ourselves. Please contact us directly at bruindy@crgdining.com so we can figure out how to make this right for you!
Horrible I could cook better food
Business response:
Hey Kojack, we apologize as it seems like you've had a bad experience with us on your recent visit. Please get in touch with us at bruindy@crgdining.com to let us know how we can make things better!
Burger was raw don’t tell me that the frozen blu margarita I ordered wasn’t an option
Business response:
HI Michaela - We are sorry you did not enjoy your sandwich nor was it fixed immediately. However, yes, it is true, we do not serve frozen drinks. If you would please reach out to us directly, we would like to make things right. You can email the GM at kberry@crgdining.com
RecommendedI would poop there again.
we went the other day we were the only customers food was cold no refills we have never had that problem with the Carmel location we won't be returning to the Mass ave location!
Business response:
Hi Tyra, We are very sorry to hear this and it is not right by any means. We would love some more feedback if you would not mind reaching out to the GM, her name is KT Berry and you can email her at kberry@crgdining.com.
Business response:
Janet, we are sorry to hear that you would not recommend. We would like to hear more about your experience to rectify the situation. Would you please reach out to us at bruindy@crgdining.com or via phone at 317.635.4278. The GM, KT Berry would like to make things right.
Frequently asked questions about BRU Burger Bar Indianapolis
How is BRU Burger Bar Indianapolis rated?
BRU Burger Bar Indianapolis has a 4.5 star rating with 8,080 reviews.
When is BRU Burger Bar Indianapolis open?
BRU Burger Bar Indianapolis is open now. It will close at 10:00 p.m.