This profile has been claimed by the business owner or representative.
1900 Broadway, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:30 p.m. | |
| Sat | 10:00 a.m. to 11:30 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
The restaurant had a lovely vibe, but quickly filled up and we felt like we were being packed-in as sardines for the restaurant to make a quick buck. The wait staff was very helpful and professional but not at all friendly and made us feel like we were numbers rather than people. We felt rushed, the food came out too quickly, and some of it was not warmed up enough, meaning that it had been reheated, but not reheated well. The food's quality was good, but not excellent. It could have been better for the price we paid. The re... read more
Business response:
Thank you for your feedback, Andrew. We're very sorry to hear that our team did not make you feel more welcome and that you felt rushed. We aim to provide great service at every opportunity and we will utilize your feedback to help us do so. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Every time I go to NY I visit Cafe Fiorello. Love the place. Service is good, food is delicious and wine list is reasonable. Great ambience by the way. Last night we sat down outside and weather was perfect.
Business response:
Thank you for your loyalty to Cafe Fiorello! It's wonderful to hear that your experiences have been consistently excellent. Glad you enjoyed our outdoor seating on a pleasant evening! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
High energy, great food, excellent service. We were able to have a relaxed pre-opera meal.
Business response:
Thanks for joining us before your opera, Catherine! It's great to hear that you enjoyed your meal and received excellent service. We hope to see you again at Cafe Fiorello. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
A charming spot for all ages. Bustling atmosphere and elevated, well-executed takes on well-known dishes.
Business response:
Your positive feedback means so much! We're thrilled you enjoyed our elevated dishes and charming, lively atmosphere. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
All the food was good except the veal parm. It was overcooked and tough.
Business response:
We're sorry to hear that the veal parm was a disappointment, Marlene. We'll be sure to share your comments with our kitchen team to help us improve, and we hope to welcome you back for a second chance. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Always wonderful. Been coming here since it opened. My favorite.
Business response:
Thank you for your loyalty, Irma! We're proud to be one of your favorite restaurants, and we look forward to continuing to provide you with excellent food and service. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Consistently delicious with outstanding service, good value
Business response:
We are grateful for your loyalty and kind words about our reliably delicious food and outstanding service. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The restaurant was packed but the service and food were good. We had a reservation and were seated immediately though the booth was a little cramped for space. A cut and dry restaurant standard Italian cuisine . Reminded me of Bond 45 and they are a chain restaurant. This restaurant I believe also is part of a conglomerate. Seemed extremely similar in the food and layout. Overall I would recommend this restaurant if you are in the area for any reason.
Business response:
We appreciate your recommendation, Robert. It's great to hear that you enjoyed your food and received good service. We hope to welcome you back in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Noise level was very loud, meal of ravioli was stagnant pasta warned by hot gravy, and the seating was on the crack between cushions. Waiters were experienced and very busy.
Business response:
We're sorry to hear that your experience was not more enjoyable, but we appreciate your feedback. We'll be sure to note your comments to help us serve our guests. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Cafe Fiorello has a 4.2 star rating with 14,117 reviews.
Cafe Fiorello is open now. It will close at 11:00 p.m.