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Cafe Fiorello
- Restaurants
- New York, NY
About this business
Location details
1900 Broadway, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:30 p.m. | |
| Sat | 10:00 a.m. to 11:30 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Unfortunately it was too packed. The tables are so close to each other that every person passing by your table will be touching you. Not comfortable
Business response:
It is disappointing to hear that the layout of our dining room impacted your comfort. While we love the energy of a full house, we never want our guests to feel crowded or disturbed by the movement around them. We appreciate this feedback regarding the table spacing and will keep it in mind as we look for ways to improve the overall dining experience for our guests. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Awesome antipasto, quite delicious. Omelette was fluffy! Dessert was delicious. Service was quiet and helpful.
Business response:
We're pleased to hear that you enjoyed such a delicious meal, from our flavorful antipasto to a perfectly fluffy omelette. We are especially glad that your server provided that ideal balance of quiet, helpful attention to enhance your dining experience. We look forward to welcoming you back for another fantastic dessert soon. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
All was fine except for the waiter who although efficient was very dour.
Business response:
It is good to hear that your service was efficient, though we regret that your waiter’s demeanor lacked the warmth we strive to provide. We believe hospitality should be both professional and welcoming, and we will be addressing this with our team. We hope to provide a more pleasant experience during your next visit. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Perfect for Lincoln Center before or after. A true classic
Business response:
We take great pride in being a staple for theatergoers, so it is wonderful to know that you consider us a true classic and the perfect companion to your Lincoln Center visits. We look forward to welcoming you back for your next performance. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Great cuisine, super service & closed to Lincoln Center venue!
Five stars all around! I was pleasantly surprised to find Fiorello's still perfect after my last visit in the 1980s. Management fulfilled my request for a quiet window table, and they seated us at what I consider the best table in the house. Lovely server, well-prepared food, and generous portions. Individual coffee pots are a nice touch. Perfect choice for an early Mother's Day at this beloved NY establishment!
Business response:
It is wonderful to hear that Cafe Fiorello remains just as perfect as you remembered. We were happy to accommodate your request for a quiet window table, and knowing that the food, portions, and service helped make your early Mother’s Day special is truly the best feedback we could receive. We hope to welcome you back soon. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
The host was lovely and the meal was excellent. Our server however, was having a bad day. He was very impatient and snippy, which is the only bad thing I can say besides it being crowded and busy. That’s just a testament to the good food and reasonable prices for Manhattan. 
Business response:
It is great to hear that the meal was excellent and our host made a positive impression. We regret that your server’s impatience dampened the experience, as professional service is a priority even during our busiest Manhattan rushes. We will address this with our team and look forward to providing a more seamless visit next time. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Our waiter, Lyndon adds to the charm and ambiance of the restaurant. We love him!
Business response:
It is wonderful to hear that Lyndon added such charm and personality to your dining experience. We are lucky to have him on our team, and we will be sure to share your kind words with him. We look forward to welcoming you back soon for another memorable visit. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Food was wonderful!! Prices a bit high. Our waiter however was not exceptionally personable. Hard to understand his accent. I find a waiter or waitress can have a big impact on my experience. Unfortunately, our waiter did not make my experience exceptional.
Business response:
We are pleased that you enjoyed the food, though we regret that the service and pricing didn't fully meet your expectations. We place a high priority on the impact our staff has on the guest experience, so we will certainly address your feedback internally to ensure our service is consistently exceptional. We hope to have the chance to provide a more seamless experience on your next visit. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Frequently asked questions about Cafe Fiorello
How is Cafe Fiorello rated?
Cafe Fiorello has a 4.2 star rating with 14,618 reviews.
When is Cafe Fiorello open?
Cafe Fiorello is closed now. It will open at 12:00 p.m.