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Cafe Fiorello
- Restaurants
- New York, NY
About this business
Location details
1900 Broadway, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:30 p.m. | |
| Sat | 10:00 a.m. to 11:30 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Usually very busy, but service is consistently good. We usually stick with the same items from the menu. The short rib meatballs, gem Cesare salad and pizza. Love the thin crusted pizza. Pasta dishes are good, but better shared since they tend to be large. Love the soft-shelled crabs when in season.
Business response:
We’re thrilled to hear you consistently enjoy our service and that you've found some favorite dishes. It’s great to know you love the thin-crust pizza and seasonal soft-shelled crabs—we look forward to serving you again soon! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The food at Fiorello is excellent. The location is great and the atmosphere is very inviting.
Business response:
We're pleased to hear that you enjoyed our food, location and atmosphere, Kathryn! Thank you for choosing Cafe Fiorello. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Always wonderful -- they were short a few waiters so it was a challenge for those working -- but always wonderful. That happens. Wait staff was superb and accommodating, if overworked!
Business response:
We’re glad to hear our wait staff provided superb and accommodating service, even during a busy period. We appreciate your understanding and look forward to serving you again! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Great lunch. A true value performer. I would highly recommend.
Business response:
We appreciate your recommendation, Tim! It's great to know that you enjoyed your lunch and found it to be a good value. We hope to serve you again in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Cafe Fiorello is consistently excellent. The food is fantastic and the staff is exceptional -- always attentive. Lots of energy. Just love dining here.
Very good restaurant in a great location but the service was not friendly and very rushed. It felt like they just wanted to turn over our table as quickly as possible. Because of that we are unlikely to return.
Business response:
We’re glad you enjoyed the food and location, but we’re very sorry the service felt rushed. Your feedback is important, and we’ll utilize it to help us improve the overall dining experience. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
We love Fiorellos, but the reason I'm writing this review with only 4 stars is that my absolute favorite dish of the Burrata Ravioli has a sweeter sauce. I miss how it used to taste. Even my husband noticed that the tomato sauce tasted sweeter. His lamb special with truffle mashed potatoes was delicious. Also the music playing does not match the restaurant.....please choose a better playlist. The 1980's pop was not great. Service was great and we will always return.
Business response:
We’re glad to hear you and your husband enjoyed your meals and our service. We appreciate your feedback on the Burrata Ravioli sauce and the music selection—your comments will be shared with the team as we continue to improve. We look forward to welcoming you back! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Excellent service huge portions reasonable prices
Business response:
We’re glad to hear you enjoyed the excellent service, generous portions, and reasonable prices. We appreciate your feedback and hope to serve you again soon! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
My dinner was rushed for no reason. I was half way through my appetizers when my main courses were dropped, even after telling the runner I wasn’t ready, he said “well it’s here”. I understand the restaurants need to “turn and burn” for the theater rush, but I wasn’t going to the theater, I was trying to enjoy a nice dinner and that didn’t happen. Where I sat the strong breeze and cold were very present, and very uncomfortable to enjoy. Food was good, but rushed, server was nice but inattentive due to the amount of covers fo... read more
Business response:
We’re truly sorry your dining experience felt rushed and uncomfortable. That’s not the level of hospitality we strive to provide. We’ll be sure to address your concerns about the seating comfort and service attentiveness with our team. We’re glad you enjoyed the food, but we regret that the overall experience fell short and we appreciate you bringing this to our attention. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Cafe Fiorello
How is Cafe Fiorello rated?
Cafe Fiorello has a 4.2 star rating with 14,562 reviews.
When is Cafe Fiorello open?
Cafe Fiorello is closed now. It will open at 12:00 p.m.