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Car Cloud Auto Group
- Car Dealers
- Stafford, VA
About this business
Location details
1707 Richmond Hwy, Stafford, VA, 22554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The inquiried vehicle had already been sold so they pushed me into looking at another truck. The salesman calls me every day to try to get a deal. And is very persistent. After I told them when I’m ready to purchase I would contact them. He still calls every day
Business response:
Hello Shawn, we thank you for visiting us, but I am sorry to hear that the vehicle was sold at the time. I will follow up with sale team regarding the callback. please keep eye on our website, we add new trucks pretty much every day to our inventory. thanks again for your feedback.
It was not the best experience. on this dealer The first day I was in this dealer I talked to two people who were brothers were very kind but we did not reach any agreement on the price the second time i contact the dealer was not with the same people We exchanging text messages be this site and We were able to agree on the total price out of the door for the car be text messages so My family and I drive an hour to the dealer With the cash amount we had agreed. I drove the car I liked and at the time of talking about the mon... read more
Business response:
I am very sorry Mr. Guadalupe to hear about your disappointment. we would like to have more information so we can conduct inquiry about your experience within our sales team. if you could please provide us with the make and model of the car which you placed offer on, so we will be able to conduct the inquiry and will contact you. Ones again we are sorry for your experience with us.
Question sent by email. Dealer responded promptly.
Business response:
Thanks June we appreciate your feedback...
fast responce to bad truck was sold
I take an appointment with 3 hr driving for nothing.. the car wasn't there .. very disappointed
Business response:
Hello Talal brother, we are so sorry for your experience with us. if I remember you right; the car was at the inspection place and we were welling to bring in the car for you but you wanted a discount on the listed price which we was not able to applied on the price, because the car was posted already lower then the market average price. Again we are sorry that we couldn't make the deal but let me know if you like an other car in our inventory or if you need an help with your vehicle shipping as we discuses. I will be very h... read more
I was misled on the service contract pricing,type and length. Very disappointed in the overall finalizing aspects of this deal. I would not recommend this dealership.
Business response:
Hello Philip, we really apologies for your disappointment. after reviewing your deal it seems you purchased the warranty after your car purchase. we will do inquiry about your concerns. thanks for sharing your experience.
Courteous, just to far away and no way to get there
Frequently asked questions about Car Cloud Auto Group
How is Car Cloud Auto Group rated?
Car Cloud Auto Group has a 4.3 star rating with 770 reviews.
When is Car Cloud Auto Group open?
Car Cloud Auto Group is closed now. It will open tomorrow at 10:00 a.m.