Carmel Inn & Suites

Business response:

Hello vincent, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations. 

Business response:

Hello Jean christophe, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We appreciate you taking the time to share your experience. 

Business response:

Hello Stuart, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff. Every guest experience is extremely important to us. We value your feedback and thank you for your business. 

Business response:

Hello Carl, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon! 

Business response:

Hi Florencia, Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.