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Carmel Oaks Inn & Suites (Clarion Collection)

3.7

About this business

3.72,065 reviews
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Claudio's profile image
Claudio 
2 years ago

very comfortable. Poor internet and breakfast. Very good localization and clean. 

Business response:

Hi Claudio, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services, internet speed and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service. 

Roberta's profile image
Roberta 
2 years ago

Very Good Pra quem for se hospedar por mais de uma noite sugiro solicitar o quarto do andar de cima, pois tem muito eco pra quem fica no andar de baixo. Nossa sorte foi que ficamos apenas uma noite, se não teria sido difícil aguentar o barulho dos hóspedes do andar de cima andando pra lá e pra cá. Horario do café da manhã muito tarde. Saímos 08:25 do quarto e nao haviam deixado nossa cesta de café ainda. Quarto amplo, camas confortáveis e localização. 

Business response:

Hello Roberta, It means so much to have earned your business. We appreciate the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again. 

Janet's profile image
Janet 
2 years ago

Good exterior was tired great location and it had power when a lot of the area was without power 

Business response:

Hello Janet, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your m... read more

Zac's profile image
Zac 
2 years ago

Very Good Great location. We walked everywhere downtown and didn't have to hassle with parking/traffic. 

Business response:

Hello Zac, Thank you for your valuable opinion regarding our location and your comments about our parking. I hope that we will impress you with exemplary service during future visits. 

María's profile image
María 
2 years ago

Very Good Ants in the restroom. Very noisy on the street side. 

Business response:

Hi Garcia, Thank you for bringing to our attention your experience and comments regarding your stay. We take all reports of lacking service and your suggestions for improvement seriously, particularly those that you have raised. We greatly appreciate your time in bringing several important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us. 

Karrie's profile image
Karrie 
2 years ago

Very Good 

Emily's profile image
Emily 
2 years ago

was good na shower was nice, room was in a good location and everything went well, would stay again! great for anyone looking for a last minute booking! 

Business response:

Hello Emily, It means so much to have earned your business. We appreciate the feedback regarding our location and shower. We hope to see you again to provide you with an exceptional level of service and hospitality. 

Isabella's profile image
Isabella 
2 years ago

Exceptional 

Ivan's profile image
Ivan 
2 years ago

Wonderful almost in need of some outdoor, cosmetic touches ie stairs , little tiny ants in bathroom sink location 

Business response:

Hello Ivan, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location as well as our sink. Through guest feedback like yours we are better able to enhance guest experience; so thank you. 

Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)

How is Carmel Oaks Inn & Suites (Clarion Collection) rated?

Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,065 reviews. 

When is Carmel Oaks Inn & Suites (Clarion Collection) open?

Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.