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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Good location, but average experience. Rooms are dark, cramped. Too much furniture (cabinets) you’re never going to use. Surprised that breakfast came in a basket. That in itself is ok-ish, but pickup time of the basket (between 830 and 900) is too limited. Location immediately next to the city center; free parking on site.
Business response:
Hello Lambertus, Thank you for being a valued guest and for providing us the feedback regarding our furniture and your comments about our location. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Bien pour une étape. Petit déjeuner à partir de 08h30 seulement, fuite des robinets de la salle de bain. Bon emplacement, environnement calme,, chambre spacieuse.
Business response:
Hello Bￃﾩatrice, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Wonderful
Very Good La camera molto ampia e comoda, provvista di tutti i servizi
Business response:
Hello Mariangela, Thank you for your valuable opinion regarding our hotel. Please do consider us again on your next visit to the area.
Very Good
Good Carpet looks kind of dirty
Business response:
Hello angela, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Good Needs new box spring and mattress… not good for $400-$500 night Meant for next question
Business response:
Hello John, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
I might stay again Breakfast Location
Business response:
Hello Kathy, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our location and your comments about our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Wonderful
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,065 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.