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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Very Good
Tirando a localização que gostamos muito, tanto o estacionamento, quanto ao quarto foram razoáveis. O kit de café da manhã que constou no anúncio não foi servido, quando chegamos ao hotel não havia mais ninguém na recepção, no dia seguinte quando fomos perguntar do café da manhã, o atendente nos disse que deveríamos ter pedido antes das 08h. Como não o fizemos ficamos sem o café. Gostei muito da localização, é excelente.
Business response:
Hello MARIO SERGIO DE, Pedimos desculpas pelo ocorrido, iremos reforçar a comunicação com a equipe para garantir que essas informações sejam mais claras aos nossos hóspedes. Agradecemos seu feedback sobre a local
Very Good Poor breakfast.
Business response:
Hello Israel, We apologize for the inconvenience. We appreciate your feedback and will take it into consideration for future improvements.
Good
Exceptional Friendly, accommodating staff, and convenient location.
Business response:
Hello Susan, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Exceptional
Pleasant
Pleasant There was construction going on the whole time we were there. Very noisy. The TV kept going out and the microwave didn’t work half the time.
Business response:
Hello graciela, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to man... read more
Uma boa opção Alguns ítens um pouco velhos Algum barulho da maquina de gelo externa ( mas devido localização do meu quarto) A acomodação tinha uma boa cama e localização central, possível ir a pé até ao centro e com uma caminhada um pouco maior fomos até a praia ver o pôr do sol (recomendo) Tem um mercadinho próximo (Bruno’s Market) que foi útil para comprar água e lanchinhos. Eles disponibilizam pela manhã uma cesta com alguns ítens (iogurte activia, leite, banana e um mini bolinho individual de pacote)
Business response:
Hi Mirella, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we t... read more
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,238 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.