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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Good hotel but disappointing breakfast The breakfast was a very very disappointing “basket” of cereal in a polystyrene pot, milk and a long life pastry. Not really good for the price we paid. I’d actually have preferred no breakfast to save on waste as this was basically inedible. Really comfortable bed, clean, good location, plenty of parking and friendly staff.
Business response:
Hello Dervla, We appreciate your detailed feedback on our breakfast offerings and are glad you found the bed comfortable, the location convenient, parking plentiful, and staff friendly during your stay. Your comments will be shared with the relevant team members for further review. We hope to welcome you back in the future for an improved experience.
Superb
Wonderful
A reasonably priced hotel in an expensive town! We had an upstairs room, which was not great for two old ladies to carry our luggage. Very clean with comfortable beds. TV kept losing signal, but righted itself. We arrived late and had to use phone listed on front door of office to check in. They left a cooler with a continental breakfast outside our door, which we did not expect!
Business response:
Hello Maria, We appreciate your feedback and are glad to hear you found the room clean and the beds comfortable. We apologize for any inconvenience with the upstairs room and the TV signal. It's great to hear that you enjoyed the surprise continental breakfast left outside your door. Your experience is valuable to us in improving our services for all guests.
Very pleasant Great location and customer service! Their housekeeping staff was outstanding, definitely recommend ;)
Business response:
Hello Lauren, We are thrilled to hear that you enjoyed our prime location and top-notch customer service. Our housekeeping team takes pride in ensuring a comfortable stay for our guests. Thank you for recommending us, we look forward to welcoming you back soon!
Very Good
Exceptional
Very Good Café da manha no quarto com pouca coisa. Localização/ estacionamento
Business response:
Hello Luciana, We regret to hear about your experience with the room service breakfast and parking situation. Your feedback helps us improve our services for future guests. For any further assistance or feedback, please feel free to reach out to our management team directly.
Great spot in Carmel. Nothing comes to mind. As advertised. Recently remodeled. Great staff. Great location for food/shopping. Had three other couples - 4 rooms total. No complaints.
Business response:
Hello Todd, We appreciate your positive feedback on our remodeled hotel, great staff, and convenient location. It's wonderful to hear that you and your group had a pleasant stay with us. Thank you for highlighting the aspects you enjoyed the most during your visit.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,238 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.