This profile has been claimed by the business owner or representative.
Cavender's Boot City
- Boot Camps
- Hurst, TX
About this business
Near everything that the DFW metroplex has to offer, including concerts, sporting events, rodeos and more, Cavender’s Boot City in Hurst, Texas is the place to stop for everything authentically western. From belts made for big championship buckles to tiny Wrangler jeans for the kiddos, we’ve got boots, hats, apparel and accessories for everyone; and we offer expert boot fitting, custom hat shaping and a boot shine station.
Location details
628 NE Loop 820, Hurst, TX, 76053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Everyone needs to know that if you are purchase anything that you need to try on at this location don't bother going the dressing rooms are shut down I was told until after the first of the new year maybe even longer, the excuse was because they don't have enough staff to keep them clean and theft as I watched four employees standing in front of the boot section talking the entire time I was in there. You can buy jeans walk out to the parking lot try them on if they don't fit then you can bring them right back and return th... read more
cashier 37641 was so nice as well as sells person 36040 but the older man was so rude to me and another employee on the other hand the male manager was very helpful and helped me fine boots for my daughter. if I could put no stars... I would.
I used to come here all the time for good quality made plus size Jean's and randomly when I come at my usual time once a year the biggest size they have is 14. Cuz that's apparently a plus size. Psssh. Very very disappointed
I have been into this location several times for one thing or another, and normally I have had a good experiences. The last time I went in I was there to buy a pair of boots and asked for a price match once I got to the checkout. I have done this a couple times before and I am not asking for a huge change in price. I have amazon prime and could get these boots tomorrow but I prefer to go into my local stores to spend my money. When I asked for a price match I was told no, and they had the nerve to chuckle with their response... read more
Very poor customer service. Will not return when there are other retailers who say hello and ask you if you need help and not avoid you very disappointed I really liked cavenders
Wow. I would agree with most of the other reviews on here. The customer service at the front of the store leaves much to be desired. This location is a little hard to get to on the access road but once you make it you will be happy with the selection. I've always received great service from the guys in the back. They help me find what I'm looking for, make great suggestions and haven't been very pushy. They check back often to see if I have any questions. During my visit today I had some good service from Paul. However once... read more
This was a destination visit for me to purchase a gift card was as a gift for my son but I took time to shop around. My 1st impression is that this store is stuffed gills with merchandise which makes it hard to shop. There is very little room to walk between he fixtures and find and look at merchandise. I did spend some time looking at their boots which drove me crazy. They merchandise them by size so all the styles are mixed together. Crazy, but they must do this because they only carry a few sizes in each boot. You see t... read more
Came to Cavender's to buy some new boots and the whole time I was looking not one person asked to help me instead they just glanced my way. And it wasn't even busy. I had to flag one girl down which she didn't help me much. but whenever I was taking pictures and trying them on comparing them to the ones that I picked out suddenly employees started hanging around where I was like I was trying to steal something. but as soon as I decided to make my choice I grabbed the box and walked toward the cashier which the girl that " he... read more
Dear store Managers my husband and I were in your store a few weeks ago buying jeans for him. You have no customer service at all in that store. It was on a Saturday you were pretty busy. 3 of your women employees were sitting on the floor in the men's section straighten jeans on a shelf . Never once did they ask if we needed help. Instead I was looked at as I walked by the ladys and was not even spoke to. I help a paying customer pick out a shirt. Also another lady employee walked right by us while I was helping him and sai... read more
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.3 star rating with 1,201 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is closed now. It will open at 9:00 a.m.