Cavender's Boot City's cover image

This profile has been claimed by the business owner or representative.

Cavender's Boot City

4.3

About this business

Location details

628 NE Loop 820, Hurst, TX, 76053, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.31,222 reviews
Select a rating
Mechelle S.'s profile image
Mechelle S. 
rating
10 years ago

This was a destination visit for me to purchase a gift card was as a gift for my son but I took time to shop around. My 1st impression is that this store is stuffed gills with merchandise which makes it hard to shop. There is very little room to walk between he fixtures and find and look at merchandise. I did spend some time looking at their boots which drove me crazy. They merchandise them by size so all the styles are mixed together. Crazy, but they must do this because they only carry a few sizes in each boot. You see t... read more

May D.'s profile image
May D. 
rating
10 years ago

Came to Cavender's to buy some new boots and the whole time I was looking not one person asked to help me instead they just glanced my way. And it wasn't even busy. I had to flag one girl down which she didn't help me much. but whenever I was taking pictures and trying them on comparing them to the ones that I picked out suddenly employees started hanging around where I was like I was trying to steal something. but as soon as I decided to make my choice I grabbed the box and walked toward the cashier which the girl that " he... read more

Beverlee E.'s profile image
Beverlee E. 
rating
10 years ago

Dear store Managers my husband and I were in your store a few weeks ago buying jeans for him. You have no customer service at all in that store. It was on a Saturday you were pretty busy. 3 of your women employees were sitting on the floor in the men's section straighten jeans on a shelf . Never once did they ask if we needed help. Instead I was looked at as I walked by the ladys and was not even spoke to. I help a paying customer pick out a shirt. Also another lady employee walked right by us while I was helping him and sai... read more

Kaysi S.'s profile image
Kaysi S. 
rating
10 years ago

I go here for boots, that's it. The staff is so unfriendly, and very catty. My husband and I went to return a shirt, and the girl behind the counter kept giving me the "go to hell" look. Also, in between taking my information, she kept looking behind her to talk with other staff members. Very rude. I will be taking my business to Justin outlet from now on. 

Jason F.'s profile image
Jason F. 
rating
11 years ago

Unfriendly staff. I was asking for a particular item, they just pointed. I asked for the size I was looking for, they just nodded their head and walked off. I'm will shop online and pass up this place in the future. 

Randy S.'s profile image
Randy S. 
rating
14 years ago

Last saturday my mother in-law was being given a surprise birthday party, and I had to work until 3:30 that afternoon , I'd told my wife I would go by cavader's when I got off work and buy a new shirt to wear to the party since the store was on my way home and she had enough to do arranging the last minute details of the surprise party. I did as I had planned, but I never expected that when I went into cavander after work that I was going to be completley ignored by every member of the sales staff as tried on several diffe... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 1,222 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.