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Cavender's Boot City

4.3

About this business

Location details

2515 Centennial Dr, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.31,252 reviews
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Robin B.'s profile image
Robin B. 
rating
2 years ago

Store was dirty and the men's fitting rooms were not handicapped accessible. The employees were no help at all 

Baylee N.'s profile image
Baylee N. 
rating
2 years ago

I definitely found some boots, their selection was great however the staff not so much. I walked away with two pairs with barely any assistance. When I asked if they had more sizes in the back the woman informed me that they did but they're hard to get to so she won't be getting them. So I suppose fortunately for me I spent less money but it would've been helpful to try on the boots I wanted. 0/10 for every single employee I came in contact with. 7/10 for the selection. Everyone seemed very rude and like they hated their job... read more

Lizzeth M.'s profile image
Lizzeth M. 
rating
3 years ago

I do not recommend this store! I went there because I had to buy two shirts, a pair of boots (when I go to the store is because I have money to pay, not just to get in the way) I was in the children's area looking for a pair of boots for my little son, my son was with me and I had a small backpack for more comfort, after a few minutes I looked at a store worker who looked at me constantly and walked to where I was walking, if I looked at some shirts she immediately went to those shirts and checked them, I was like that for ... read more

E. S.'s profile image
E. S. 
rating
3 years ago

0 STARS! I gave you 1 so I could write this review. I have been a very loyal supporting customer of Cavender's for a very long time. This location is the worst the girls I do mean girls not women are VERY RUDE! DISRESPECTFUL! UNHELPFUL! STAND AROUND & TRY TO LOOK PRETTY SEEMS TO BE ALL THEY CAN DO! Your womens Department selection SUCKS! What happened to you Cavender's!? You probably just lost a very good customer I will have nothing good to say about you! Except the mens side of the store looks good but that is all. This pl... read more

Christina N.'s profile image
Christina N. 
rating
4 years ago

Went to get a wallet for my husband and no one bothered to ask if I needed help. Three of them were joking around at the register in front of me. Poor customer service and I work in the healthcare industry. Save your time and go to Boot Barn. Much more pleasant workers. 

J B.'s profile image
J B. 
rating
5 years ago

No help what so ever, been in here for the last 25 minutes and not one employee has offered to help me. So pathetic here.... won't be buying here again. Such a joke! 

Sarah B.'s profile image
Sarah B. 
rating
6 years ago

The young ladies behind the counter spoke Spanish to each other while helping my husband... this is a complete show of disrespect. We will never go back!! 

Sonny W.'s profile image
Sonny W. 
rating
6 years ago

Rude rude rude. I dont understand the other good reviews unless they wrote them theirselves. Tried returning a pair of boots that were blemishing within a couple of weeks and were no help. Just kept saying oh they're fine. 

Chloe G.'s profile image
Chloe G. 
rating
8 years ago

Our sales associate, Shane, was very friendly and helpful. The store was organized nicely. The female manager however, was awfully rude. The first time I encountered her, I was trying to put a boot back on a shelf and she very rudely got in my personal space, pulled a boot from the shelf and threw it to the guy behind her and walked off without saying anything to him as he tried on the boot. A simple excuse me or even waiting the 5 seconds it took me to replace the boot back on the shelf would've been nice. We had an issue w... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 1,252 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 9:00 a.m.