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CellGate
- Security Systems
- Carrollton, TX
About this business
Location details
3220 Keller Springs Drive #106, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My HOA just had the CellGate system recently installed. and I am the CellGate administrator for our site. We are still in the learning process and I can honestly say that each representative I have spoken with has been very professional and helpful---especially helpful was Paul Sharp. He was outstanding and very patient with me and answered all the questions I had. You could tell he was very proud of the company he was representing. He was one of the best tech support persons I have ever come across. Kudos to you Paul! ... read more
Alejandro helped me to resolve an issue today. He was professional throughout my experience and very patient and kind . His abilities are well beyond a customer service role - he needs to be promoted. Thanks again for outstanding service. Your kind consideration is appreciated. AJMIII
Business response:
Thank you for taking the time to share your experience. We're thrilled Alejandro provided outstanding professional service and appreciate your kind words. Stacy@CellGateSupport
Freddy was wonderful at answering all of my questions. Hope everyone has this same experience when calling in for support.
Business response:
We are ecstatic to hear Freddy provided wonderful support answering all your questions. Thank you for sharing your positive experience. Stacy@CellGateSupport
you need to have the ability to temporarily block all codes if you don't want anyone to come into the property. Similar to the ability to hold open the gate for a set number of hours, you should have the ability to "lock" the gate where all codes do not work for a set number of hours
Business response:
Hi Jeff, Thanks for your feedback and for the great suggestion on feature improvements. When parts of the property are closed for renovations or other reasons, we can adjust how codes are assigned to devices. That said, we do have to be careful—we can’t block residents from getting to their own homes, and doing so could create some legal issues. If this is something you’re dealing with, we’d be glad to talk through options that might work for your setup. Just give us a call at CellGate Support Services at 1.855.694.2837, Op... read more
Karrie was so good. I really appreciate her knowledge and her help and patience with me. She gets six out of five stars.
Business response:
Thank you so much Aidan for showing some love. We are proud of our amazing people and love hearing when they make a difference.
great products and services for multiple indoors and outdoors properties, also animal control hidden cameras.
Great options, easy, strsight forward directions.
Business response:
Hey Jack, thanks for the great review. We appreciate you!
It is very easy to use and you can get help any time you need
Business response:
Hi, Yehia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dependable and full featured gate control access. Clicker, phone app, or kiosk all work great.
Business response:
Hi, Clinton. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about CellGate
How is CellGate rated?
CellGate has a 3.7 star rating with 368 reviews.
When is CellGate open?
CellGate is closed now. It will open at 8:30 a.m.