CellGate

Had a hard time getting it up and running but it is now doing beautifully. Sometimes problems are local. Our gate installer was on top of the problem and got someone out to look at the site quickly. It's a clever product. I love the way it works

Cellgate provides great products. Innovative use of technology and great customer service. As a dealer I have ran into technical issues from time to time as with any new technology. I highly recommend pretesting onsite to determine signal strengths and which device is the proper one to install. There have been multiple times where cellular was not an option but Ethernet works well. This is a clear reason why dealers need a demo kit. I place our demo kit onsite for up to two weeks to get a sense of both the cellular signals and testing out all the functions. Especially in new areas where I have not installed the system before. As for people stating that the cellular video calls and the app are being intermittent you will need to have patience and work through your dealer and Cellgate to create tickets to fix any issues. Like any computer I recommend a reboot every once in a while. I use a z-wave device in line with the power brick to create the ability to easily reboot the device manually, through an app/controller or on a schedule. Your dealer should be monitoring if updated firmware is available and either they or the business/home owner should be contacting cellgate to push these updates out and test functionality afterwards. Many issues I have come across are when the mobile app has been updated and the Cellgate device is still running on old firmware. These devices will require basic maintenance. I recommend you have a maintenance contract with a local installer to keep these systems working properly just like the other gate equipment if you the business/home owner don’t have the skill set or time to work with cellgate directly. Your monthly service bill comes with support from Cellgate and I recommend at the very least working with them to resolve any issues that come up. I as a dealer follow up with my clients contract or not to be sure they are happy with the technology. Especially when I know new firmware and mobile patches are made available. Thank you for reading and I look forward to new Cellgate products and features in the works.

This is amazing, the uses for Cellgate is endless. Great for homes, vacation properties, barns. If you can think it, you can use it.

This is a fantastic company with a great product, and the people who are in the company are very honest, great work ethics, and totally are in integrity in every part of their lives. Personal, business, and in their community .