CellGate

Name: CellGate
Address: 2150 Chenault Drive, Carrollton, TX, 75006, US
Telephone: (855) 694-2837
Price range: $$
Rating: 4.9

4.9

★★

21 reviews

|Security Systems|Carrollton, TX 75006

2150 Chenault Drive, Carrollton, TX 75006

(855) 694-2837

https://cell-gate.com/

Open now:8:30 am - 5:30 pm

About

CellGate has been providing access control and security monitoring products utilizing cellular network technology since 2006. We are the only technology company with a complete suite of cellular-based security products—encompassing streaming video, smart keypad entry, voice and camera solutions. With our easy-to-use smart phone applications and proprietary TrueCloud web-based portal, CellGate offers flexibility found in no other access control or monitoring solution.

BIRDEYE FOR BUSINESSES

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

4.9

★★

21 reviews

5★16

4★2

3★0

2★0

1★0

3 reviews have no rating

16 Reviews4.9Google
5 Reviews5.0Facebook

Write a review

Reviews(5)

Google Reviews(16)

Sort By:

5 results available.

Recommended

Jenna St Louis on Facebook

a month ago

This is amazing, the uses for Cellgate is endless. Great for homes, vacation properties, barns. If you can think it, you can use it.

Business Response:

Thanks for your feedback, Jenna. We agree that our products have multiple environments they work well in!

Eileen Parks on Facebook

6 months ago

Had a hard time getting it up and running but it is now doing beautifully. Sometimes problems are local. Our gate installer was on top of the problem and got someone out to look at the site quickly. It's a clever product. I love the way it works

Andrew Marshall on Facebook

7 months ago

Cellgate provides great products. Innovative use of technology and great customer service. As a dealer I have ran into technical issues from time to time as with any new technology. I highly recommend pretesting onsite to determine signal strengths and which device is the proper one to install. There have been multiple times where cellular was not an option but Ethernet works well. This is a clear reason why dealers need a demo kit. I place our demo kit onsite for up to two weeks to get a sense of both the cellular signals and testing out all the functions. Especially in new areas where I have not installed the system before. As for people stating that the cellular video calls and the app are being intermittent you will need to have patience and work through your dealer and Cellgate to create tickets to fix any issues. Like any computer I recommend a reboot every once in a while. I use a z-wave device in line with the power brick to create the ability to easily reboot the device manually, through an app/controller or on a schedule. Your dealer should be monitoring if updated firmware is available and either they or the business/home owner should be contacting cellgate to push these updates out and test functionality afterwards. Many issues I have come across are when the mobile app has been updated and the Cellgate device is still running on old firmware. These devices will require basic maintenance. I recommend you have a maintenance contract with a local installer to keep these systems working properly just like the other gate equipment if you the business/home owner don’t have the skill set or time to work with cellgate directly. Your monthly service bill comes with support from Cellgate and I recommend at the very least working with them to resolve any issues that come up. I as a dealer follow up with my clients contract or not to be sure they are happy with the technology. Especially when I know new firmware and mobile patches are made available. Thank you for reading and I look forward to new Cellgate products and features in the works.

Business Response:

Thank you so much for your kind words, Andrew. You made a lot of great points about how to keep things running smoothly. We really appreciate you taking the time to share your experience with us. Best regards, CellGate

Jenna St Louis on Facebook

★★

6 years ago

This is amazing, the uses for Cellgate is endless. Great for homes, vacation properties, barns. If you can think it, you can use it.

Bobbi Batten Stein on Facebook

★★

7 years ago

This is a fantastic company with a great product, and the people who are in the company are very honest, great work ethics, and totally are in integrity in every part of their lives. Personal, business, and in their community .