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CellGate
- Security Systems
- Carrollton, TX
About this business
CellGate has been providing access control and security monitoring products utilizing cellular network technology since 2006. We are the only technology company with a complete suite of cellular-based security products—encompassing streaming video, smart keypad entry, voice and camera solutions. With our easy-to-use smart phone applications and proprietary TrueCloud web-based portal, CellGate offers flexibility found in no other access control or monitoring solution.
Location details
3220 Keller Springs Drive #106, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great job,helpful,very professional
Great customer service. Have contacted you twice and issue was satisfactorily resolved. The installer set the camera too low but that is not your fault.
Fantastic!
Powerful sophisticated and easy to operate from anywhere
We have experienced consistent challenges with your customer service and reliabilty of your equipment. Do us all a favor and go out of business.
I called Cellgate last week and spoke with a representative named Eric about setting up an account. He said he would call me back, but never did. My wife already uses their service at her multi-tenant property, and they’ve been dealing with a “press 1” issue for the past two months. Instead of fixing it, they keep pointing fingers and blaming others. Customer service is rude, dismissive, and rushes you off the phone. We’ve had enough — we’re canceling our service and switching to a company that actually cares.
I'm not usually one to write reviews, but I feel like I have to warn others. We recently invested in a new gate system to replace some older ones we had issues with, and honestly, it's been a huge disappointment. We had two gates installed over a year ago, and they are more unreliable than the ones we had before! 😩Every service call has ended up costing us, only to face the same frustrating problems again. Apparently, our internet service is to blame, but I wish we would have known that upfront! If you're considering this k... read more
Software malfunctions are frequent and hidden fees in the software renewal fees. Do NOT install on your gate.
Terrible products that constantly break costing thousands of dollars to repair. They will not repair manufacture defects outside of the warranty.
Frequently asked questions about CellGate
How is CellGate rated?
CellGate has a 3.6 star rating with 362 reviews.
When is CellGate open?
CellGate is closed now. It will open at 8:30 a.m.