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Charter Senior Living of Bowie
- Assisted Living Facilities
- Bowie, MD
About this business
Location details
7600 Laurel Bowie Rd, Bowie, MD, 20715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's a very friendly place. They put a lot of effort into it.
I thought Charter Senior Living of Bowie was okay. The rooms were small, but the staff was really nice. For us, they were tied with another facility for 2nd / 3rd choice when it came to decision time.
Great tour. Nice facility. Not sure about space/size needed for two people.
The staff at Heartfields made our family feel at home from the first day my parents moved in to the community. The staff is caring, kind and knowledgeable regarding the resident needs. As my parents daughter, whenever I bring up a need or things my parents need, it is addressed immediately! The nursing and care staff keeps me informed of any changes, big or small, in my Mom's condition.
Well, they do not provide clarity between their levels of care. In other words, they have several different levels of care that they provide. I asked them if there was any documentation that detailed the different levels and exactly what it means and they said they don't and that it's done on a formula and everyone is individually evaluated, which I didn't like. The people are great though and my mother loves the people who take care of her, they are very sweet and kind.
Business response:
Thank you so much for your positive review, and we are pleased your mother is happy with her care and new home. Please stop by our Executive Directors office anytime, so we can more fully explain the LOC. It is, somewhat, a complex explanation, but we want to be able to fully explain the Maryland State LOC and how that equates to charges, so thank you for letting us know we can do a better job at this explanation upfront. Again, thanks for the positive review and welcome to the family!
good nursing care with 24 hour nursing coverage.
Very clean and bright. This was a second choice for us.
It was really nice, the place was really really pretty but it was too expensive. We were in a private office and just kind of talked to them, we did walk through but we didn't really see the staff and the residents.
The staff were very helpful up front when we moved my mother into Heartfields. About one week into her stay we had an incident where most of my mother's undergarments were missing. We escalated to the Heartfields management team and they resolved the problems. The good news is my mother's health has improved visibly since joining the community at Heartfields. She has dementia and had serious alzheimer related symptoms which prompted the family to move her to the Heartfields. Over the past two weeks my mother's memory and ale... read more
Frequently asked questions about Charter Senior Living of Bowie
How is Charter Senior Living of Bowie rated?
Charter Senior Living of Bowie has a 4.5 star rating with 127 reviews.
When is Charter Senior Living of Bowie open?
Charter Senior Living of Bowie is open now. It will close tomorrow at 12:00 a.m.